What are the responsibilities and job description for the Customer Service Representative position at INTERIOR EXTERIOR BUILDING SUPPLY LP?
Interior Exterior Building Supply, the number one commercial and residential building material supplier in the Southeast, is searching for an Customer Service Representative for our Athens, AL location!
Job Responsibilities
- Assist Managers and Outside Sales in obtaining customer satisfaction by performing clerical and administrative duties relating to client communications as well as assist incoming customers with sales.
- Receiving calls and helping walk ins from both commercial and residential customers for quotes and orders as well as inputting into the GUI system.
- Maintain timely and effective paper flow and communication within department and to other departments.
- Setting up deliveries and processing orders through the shipping stage
Required Skills/Abilities
- Bilingual in English and Spanish strongly preferred
- High School Diploma or equivalent required
- College coursework in related field preferred
- Industry experience very helpful
- Knowledge of building materials strongly preferred
- 1-2 years sales experience preferred
- Excellent communication skills including proper phone etiquette is required
- Proficient in Microsoft Office Suite required
Why work for Interior Exterior Building Supply?
We provide the greatest value to our customers by offering preferred products and superior customer service. For 60 years, we have developed long-lasting, trusted relationships with both customers and suppliers. Our dedicated employees are able to reach their potential through productivity, creativity and teamwork in a safe environment.
We offer competitive salaries, outstanding benefits including medical, dental, vision, 401(k) and life insurance, career development and growth opportunities!
EOE/M/F/V/D