What are the responsibilities and job description for the Office Support Specialist position at Interior Castle Counseling, LLC?
Overview
Our counseling practice is seeking an organized and compassionate part-time Office Support Specialist for the Interior Castle Counseling group practice. You will call clients back, schedule appointments, manage key daily operations, and collaborate closely with our billing manager to ensure a seamless client experience.
Responsibilities
- Client Reception: Greet clients warmly and maintain a calm, welcoming waiting room environment.
- Payment Collection: Process client copays, log payments accurately, and issue receipts.
- Scheduling: Return client calls and schedule appointments.
- Billing Coordination: Meet regularly with the billing manager to resolve account discrepancies and track payments.
- Referral Outreach: Call medical or community referrals to help onboard new clients into the practice.
- Office Upkeep: Perform light cleaning and organizational tasks to keep the therapy rooms tidy.
- Confidentiality: Handle all client data, phone calls, and medical records with absolute privacy.
Requirements
- High school diploma or equivalent.
- Strong commitment to client privacy and strict adherence to confidentiality guidelines.
- Excellent phone etiquette and clear, empathetic communication skills.
- Basic math and computer skills for processing payments and managing digital schedules.
Join us as an Office Support Specialist to be a key contributor in creating an organized, efficient workplace where your skills make a real difference! This role offers valuable growth opportunities within a supportive environment dedicated to professional development.
Pay: $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18