What are the responsibilities and job description for the Client Service Representative | CSR position at Interim HealthCare Northern CA, NV, OR?
Client Service Representative | CSR
Location: Campbell, CA
Wage: Starting at $24.00/Hr Schedule: Monday - Friday 8a-5p
This is a hybrid role that will perform clerical and caregiving duties
Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.
Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that’s the kind of company you thrive in, you are made for this!
Our Client Service Representatives enjoy some excellent benefits:
- $24.00/Hour
- Make a positive impact in the lives of others through the work you do
- Family-oriented culture that promotes work-life balance
- Online training, growth and ability to earn CEUs
- Tuition discounts through Rasmussen University
- Generous PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
A few must-haves for Client Service Representatives:
- High School Diploma or equivalent
- Ability to pass a comprehensive criminal background check, TB & Drug screen
- Reliable transportation, driver's license is preferred but not required
- Reside within Santa Clara County, up to a 40-minute commute to Campbell, CA
- Home Care office experience highly desired
- Ability to work under pressure and multi-task required
- Provide hands on caregiving services as needed
- Ability to work outside of normal office hours as needed
- Minimum of 6 months experience in healthcare or a related industry preferred
- Understanding of state and federal home care standards and regulations
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills, attention to detail and computer software proficiency
As a Client Service Representative, here’s a big-picture view of what you’ll do:
- Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client scheduling for home care services
- Document job orders, receive referrals and assist with staffing orders
- Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
- Verify client insurance and assist with office functions such as marketing, payroll, on-boarding, interviews and collections
- Fill in as a caregiver as needed and provide training to care staff
#SanJose
Why Work for Interim HealthCare?
Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives. Operating through 300 offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $24
