What are the responsibilities and job description for the Healthcare Operations Manager position at Interim HealthCare Hospice - Sacramento, CA?
Healthcare Operations Manager
in Gold River, California
At Interim HealthCare, we believe that exceptional patient care starts with strong operational and people-focused leadership behind the scenes. As the Operations Manager, you will play a vital role in driving the daily success of our office while supporting the full employee lifecycle—from onboarding and payroll to compliance and engagement. This is a unique opportunity for a detail-oriented, service-driven professional to make a meaningful impact across both human resources and business operations in a mission-centered healthcare environment.
In this role, you’ll serve as a trusted partner to leadership and a primary resource for employees, helping to create a seamless, supportive workplace experience. You’ll also lead critical financial and billing processes that directly support the sustainability of patient care services. If you thrive in a fast-paced setting, enjoy wearing multiple hats, and are passionate about building efficient systems and positive workplace culture, we invite you to bring your expertise to a team that values collaboration, accountability, and compassion.
Hospice Office Managers enjoy some notable benefits:
- Salary: $85,000 – $95,000 annually (based on experience)
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM
- Culture: Community-driven, team-oriented work environment
- Growth: Access to online training, professional development, and CEU opportunities
As an Office Manager, here’s a big-picture view of what you’ll do:
- Lead full-cycle onboarding and recruiting support, including background checks, drug screenings, new hire setup in HRIS/ADP, and coordination of orientation and onboarding experiences.
- Serve as the site subject matter expert for HRIS and payroll operations, ensuring accurate timekeeping, compliance with wage and hour laws, and timely processing of payroll, reporting, and employee verifications.
- Support employee benefits administration and performance management processes, including enrollments, reconciliations, and tracking goal setting and evaluations through HR systems.
- Ensure compliance with all regulatory requirements by maintaining employee records, tracking licenses and certifications, supporting audits, and keeping policies, job descriptions, and labor law postings up to date.
- Provide general HR and office management support, including employee relations, terminations, recognition programs, administrative coordination, and supervision of office staff and daily operations.
- Oversee billing and operational functions, including payer authorizations, accounts receivable, invoicing, collections, reporting, and coordination with internal teams and external partners to ensure financial accuracy and efficiency.
A few must-haves for Office Managers:
- Bachelor’s degree in Business, Human Resources, or Healthcare Administration preferred (or equivalent experience), with 5 years of progressive HR experience—healthcare or homecare experience a plus
- Strong knowledge of payroll, wage and hour compliance, benefits administration, and HR policies and procedures, along with 3 years of Accounts Payable/Receivable experience
- Proficiency with HRIS (ADP preferred), EMR systems (Axxess preferred), and Microsoft Office Suite, with the ability to generate reports and analyze data effectively
- Excellent communication and interpersonal skills with the ability to build trusted relationships across all levels of the organization and present information clearly
- Highly organized, detail-oriented, and proactive, with the ability to manage priorities, solve problems, and exercise sound judgment in a fast-paced environment
- Demonstrated critical thinking, discretion, and professionalism, with the ability to analyze data, support decision-making, and handle sensitive information with integrity
Why Work for Interim HealthCare?
Founded in 1966 as the nation’s first home care company, Interim HealthCare has built a 60-year legacy rooted in compassion—for both patients and the professionals who support them behind the scenes. With more than 300 offices nationwide, we foster a supportive, team-oriented culture that values, respects, and empowers our administrative and operational leaders.
As an Office Manager, you play a vital role in ensuring our care centers run smoothly and efficiently. Our commitment goes beyond patient care—we invest in our teams by recognizing their contributions, supporting professional growth, and creating an environment where organization, leadership, and collaboration thrive. Join a nationwide community where your expertise is valued and your impact is felt every day.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $85,000 - $95,000