NAVIGATOR-REST Program

conditions. When referred by the appropriate healthcare provider staff, REST will provide a short- term (generally 30 to 90 days), safe, resource-rich environment in which to recover while engaging in community health support services to address basic needs, connection to primary care, and housing resources.

• Work independently and as part of a team 5 days a week, providing support to REST participants within Interfaith Works Unity Commons Shelter.
• Perform weekly progress evaluations for all REST participants regarding their perceived medical stability and progress.
• Respond to and bottom-line all REST participant-related crises, including mental health and medical emergencies.
• Maintain updated documents regarding REST referrals and updated availability for respite beds.
• Assist patients in coordinating aftercare and relevant housing placements when available within their 30-day stay.
• Coordinate with Providence Home Health workers, in-home caregivers, visiting providers, the Providence Street Medical Team, and community-based volunteers to visit with and support REST guests.
• Field referrals and closely follow the structures of intake acceptance when accepting guests into the REST program.
• Maintain phone communications with REST clients and community partners during work hours and/or when off-site.
• Assist in maintaining a clean and safe environment for REST guests. This includes potentially handling biowaste and responding to incontinence.
• Attend all required continued education trainings, monthly supervision, as well as case conferencing and operations meetings.
• Hold strict and clear boundaries on discharge requirements for admission to the REST program.
• Maintain positive and collaborative relationships with Providence, Multicare, and other community partners.
• Maintain close communication with other members of the IW team, including on-site managers, REST staff, and other Nav Team members.
• Manage paperwork requirements in a neat and timely manner.
• Comply with and maintain current knowledge of grant and program requirements.
• Maintain up-to-date knowledge of community resources and appropriate care-giving support options and referrals.
• Provide medical care, follow-up navigation, and coordination of services with REST guests.
• Grow and support the development of a diverse and highly skilled Navigation Team Unit that is responsive to the needs of our clients and IW’s shared goals.

• To perform this job successfully, an individual must be able to perform the essential duties listed below.
• The requirements listed are representative of the knowledge, skills, and abilities required.
• Preferred CPSS certification

Ability to write routine reports and correspondence. Must be able to communicate effectively both verbally and in writing to all levels of the organization.

• Have the ability to follow through with job commitment.
• Competency and familiarity with Google Suite and can navigate CaseWorthy case management software.
• Have the ability to work independently and as part of a team.
• Demonstrate the necessary attitudes, knowledge, skills, willingness, and self-awareness to deliver culturally competent services and work effectively in a multicultural environment with a variety of situations. In particular, addressing and interrupting oppression in all forms on an ongoing basis.
• Experience in direct service and community organizing is desirable; personal experience and understanding of the homeless population may be substituted.
• Ability to work effectively with participants displaying a varying range of social behaviors.
• Ability to perform light administrative duties.
• Must already have or be able to obtain a Certified Peer Counselor certification six months from hire.
• Ability to communicate and work effectively with diverse populations.
• Must comply with all HIPAA requirements and can maintain total confidentiality regarding referral-disclosed information about a referral that may be shared with you in confidence, especially regarding protected health information.
• Must maintain positive and respectful relationships with our community partners and other community resources.
• Must be a good communicator, both written and verbal, a good listener, and maintain kindness within often unpredictable dynamics.
• Must maintain positive and respectful relationships with our community partners and other community resources.
• Have the ability to meet our participants "where they are at" without judgment or prejudice.
• Have flexibility, creativity, and the resourcefulness to think outside the box.
• Have a valid Washington State driver's license and access to reliable transportation, and be able to arrive on time each day. Must have the willingness to drive participants to appointments.
• All applicants must have the ability to pass a required background check through the Washington State Patrol, in addition to being fingerprinted for the purposes of serving vulnerable adults.

• Must already have or be able to obtain a Certified Peer Counselor certification within six months of hire.
• Must have a working phone for communication
• Ability to work extended hours when required.
• Demonstrated dependability, maturity, and initiative. Ability to handle crises and accomplish tasks assigned with minimal supervision. Excellent interpersonal skills. Must be able to maintain program/guest/agency confidentiality, and treat each individual with dignity and respect. Ability to set and observe appropriate personal limits and boundaries, especially with respect to shelter guests. Ability to relate positively to supervisor, fellow employees, and all shelter guests. Flexibility to deal effectively with a variety of people, situations, problems, and changes in an ever-changing and occasionally stressful environment.
• Ability to balance program expenses and have relevant awareness of budget expenditures.
• Be responsive, strengths-based, aware of personal biases, and uphold professional boundaries. Support and aid in the growth and development of a tenant's sense of belonging, self-worth, independence, and confidence in reaching goals.

• No educational requirement.

• Experience in direct service and community organizing is desirable; personal experience and understanding of the homeless population may be substituted.

• Must successfully pass required background checks before an offer of employment.

• Must already have or be able to obtain a Certified Peer Counselor certification within six months of hire.

• Must have a valid state driver’s license and be willing to disclose driving record.

• While performing the duties of this job, the employee is frequently required to lift, bend, stoop, and climb.

• The employee is frequently required to sit for prolonged periods of time.

• The employee may lift and/or move up to 30 pounds consistently.

How to Apply:

• In addition, email cover letter and resume to Isaac.delys@iwshelter.org , and with “Navigation Team Application” in the subject line.
• We will get in touch to let you know if an interview will be scheduled