Overnight Team Member

OVERNIGHT TEAM MEMBER ( full-time)

Shifts include 11:00 pm - 7:00 am

As a vital part of our dedicated team, the Overnight Team Member delivers exceptional hospitality, support, and compassionate care to the most vulnerable members of the homeless community. Our shelter operates with a low-barrier approach, welcoming individuals from all backgrounds, regardless of race, religion, nationality, or sexual orientation. We prioritize creating a safe space for those coping with mental health issues and addictions.

Key Responsibilities:

• Provide a welcoming and supportive environment for all guests.
• Actively engage in de-escalating challenging behaviors, ensuring a safe and peaceful atmosphere.
• Collaborate with other team members to devise and implement effective solutions to maintain safety and provide shelter.
• Offer ongoing support and care tailored to the diverse needs of our community.
• Responsible for providing a safe, structured environment that meets the needs of the guests while maintaining professional and acceptable boundaries at all times.
• Enforce and follow all shelter policies.
• Provides consistent coverage for assigned shifts (both 4-9 and 4-late shift), working within the team and independently to complete all shift tasks.
• Maintain a comprehensive and accurate written record of events that occur during shifts (sending shift reports), as well as thorough incident reports.
• Utilize positive behavioral management techniques including verbal redirection.
• Monitor all areas of the shelter to ensure compliance with facility rules, policies, procedures, and protocols.
• Assist with intake, assign beds and lockers, issue linens/personal supplies and other items to guests entering into the shelter.
• Maintain appropriate boundaries with guests at all times.
• Provide all guests, staff, and volunteers with a safe and secure environment. This includes monitoring guest activities as well as regular walkthroughs of the shelter sleeping areas, common areas, and bathrooms.

This role is crucial in maintaining the sanctuary’s commitment to inclusivity and safety, making a meaningful difference in the lives of those we serve.

Knowledge and Skills

• Team player who is committed to the common purpose of assisting those in need. Someone that is also willing to jump in and help wherever they are needed.
• Personable, positive, and able to work well with diverse populations.
• Demonstrates an understanding of a variety of human behaviors and is able to defuse hostile situations.
• Ability to manage multiple tasks while maintaining order and remaining calm under pressure.
• Has experience working with individuals who struggle with addiction and mental health issues.
• Must consistently communicate and uphold shelter policies and procedures.
• Ability to operate telephones and basic electronic and office equipment.

Composure: Ability to possess maturity, sense of confidence and emotional stability and maintain self-control in the midst of difficult circumstances and emergencies. Ability to represent the agency well and respond professionally in all situations. Ability to set and enforce behavioral limits.

Compensation: $16 - $18.00 per hour DOE ; PTO, 401k, Health, Vision and Dental Insurance.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $16 - $18