Head of Talent

Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.

We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.

Ultimately, our mission is to drive financial well-being for millions of consumers.

With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.

About the Role

As Head of Talent, you will build and lead the talent engine that powers interface.ai through its next phase of growth. You will define the hiring strategy, establish scalable recruiting processes, elevate talent density across all functions, and strengthen our employer brand globally.

You will partner closely with leaders across Product, Engineering, GTM, Customer Success, and Operations to ensure we attract and hire exceptional people at speed while maintaining a high talent bar. This role requires a blend of strategic thinking, operational rigor, and hands-on execution to support rapid global scaling.

Why this is a compelling opportunity

• Build the talent engine for a $200B platform shift in banking. interface.ai is replatforming how banks interact with customers, replacing legacy IVR/chat and fragmented tools with a single AI experience layer. You'll design the talent strategy that powers this transformation
• Own hiring for a category-defining AI company. Our BankGPT-powered universal banking assistant is positioned to displace age-old systems and become the primary CX layer for financial institutions. You'll be responsible for bringing in the builders, sellers, and operators who make that a reality
• Founder-level impact on org shape and talent bar. Reporting into and partnering closely with the CEO and exec team, you will define what "great" looks like across every function, build the leadership layer, and hard-wire a high-talent-bar culture across the U.S. and India
• Scale with real customers, real stakes. With millions of banking conversations processed on our platform and 100 institutions in our orbit, every great hire you make shows up directly in product velocity, customer outcomes, and revenue
• Mission with teeth. In a world where most Americans live paycheck to paycheck and financial literacy is low, the teams you build will help put financial well-being on autopilot for millions of people
  
  

What You Will Do

Talent Strategy, Planning & Org Scaling

• Build and own the long-term talent strategy aligned with interface.ai's growth trajectory
• Translate headcount plans into hiring execution with clear targets, dashboards, and operating cadence
• Develop scalable hiring plans across Engineering, GTM, Product, Customer Success, and Delivery
• Establish global talent processes that support distributed teams across the U.S. and India
  
  

Leadership & Manager-Layer Build

• Drive executive and leadership hiring across Director/VP levels
• Build structured interview frameworks, competency models, and assessment mechanisms
• Enable and coach managers on hiring excellence and selection rigor
  
  

End-to-End Talent Acquisition Excellence

• Own recruiting operations, tools, and hiring workflow standardization
• Build a high-performing Talent Acquisition team with specialization across technical, and GTM roles
• Design sourcing strategies for niche roles, including AI/ML, enterprise SaaS, and regulated-industry talent needs
  
  

Employer Brand, Market Intelligence & Candidate Experience

• Strengthen employer brand presence across the U.S. and India through messaging, events, partnerships, and content
• Establish market intelligence practices (comp benchmarking, talent mapping, competitive insights)
• Build a world-class candidate experience that increases close rate, talent quality, and retention
  
  

Systems, Data & Talent Infrastructure

• Own the talent systems stack (ATS, CRM, sourcing tools) and ensure high automation and data accuracy
• Build dashboards to measure pipeline velocity, hiring plan attainment and talent quality
• Implement data-driven processes to improve predictability and efficiency in hiring
  
  

Executive Collaboration & Culture Building

• Partner closely with the executive team to anticipate talent needs ahead of demand.
• Embed values-based hiring practices and competency frameworks across functions.
• Collaborate with the People team to ensure smooth onboarding and accelerated productivity for new hires.
  
  

What You Bring

• Proven experience leading Talent Acquisition or Talent teams in high-growth technology companies, ideally during phases of rapid scaling.
• Demonstrated success hiring across technical (AI/ML, engineering), GTM, operational, and leadership roles.
• Experience designing scalable recruiting processes, systems, and operating cadence across multiple teams and global locations (U.S. India preferred).
• Strong ability to influence hiring managers and executives while maintaining a high talent bar.
• Excellent cross-functional partnership skills, particularly with Product, Engineering, GTM, and Operations.
• Data-driven approach to forecasting, funnel analysis, and talent quality measurement.
• Hands-on operator who can balance strategic leadership with day-to-day execution in a fast-paced environment.
• Exceptional communication skills and the ability to represent interface.ai in competitive talent markets.
  
  

Nice to Have

• Experience hiring for AI/ML, GenAI, or deep technical product & engineering teams.
• Background working with teams serving regulated industries (banking/financial institutions).
  
  

Location

Bay Area

Compensation

Cash (Base Variable): $400K

Equity: ~ $1.6M worth

What We Offer

• 🏥 Medical, Dental & Vision Insurance
• 🏝 Generous PTO & Holidays
• ✨ Life Insurance
  
  

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.