What are the responsibilities and job description for the Bellperson - InterContinental Suites Hotel Cleveland position at InterContinental?
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
PEOPLE
GUEST EXPERIENCE
RESPONSIBLE BUSINESS
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak
fluent English. Other languages preferred.
This job requires ability to perform the following:
being performed. They are not intended to be ALL responsibilities or qualifications of the job.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.FINANCIAL RETURNS
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests
PEOPLE
- Promote team work and quality service through daily communications and coordination with other
GUEST EXPERIENCE
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints,
- Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at
RESPONSIBLE BUSINESS
- May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak
fluent English. Other languages preferred.
This job requires ability to perform the following:
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Moving about the public areas
- Handling objects such as luggage
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with clients, guests and
- Reading and writing abilities are utilized often when completing departmental records/logs, reading road
- May be required to work nights, weekends, and/or holidays.
being performed. They are not intended to be ALL responsibilities or qualifications of the job.
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $13