Public Space Attendant

Status Hourly, Non-Exempt (Eligible for Overtime), Union position

Reports to Director of Housekeeping/Housekeeping Manager

At the Intercontinental St. Paul Riverfront, you’ll be part of a team that sets the standard for hospitality. Our riverfront location in vibrant downtown St. Paul creates an inspiring backdrop for delivering exceptional guest experiences – from the quick night away to business travelers, to unforgettable events and everything in between. Our team is Guest Obsessed! We’re committed to fostering a culture of collaboration, recognition, and professional growth, where your passion and dedication are celebrated. Join us and help share unforgettable moments while building a career you are proud of.

Our Public Space Attendant plays a key role in creating a welcoming guest experience by ensuring all public areas of the hotel are consistently clean, organizes, and well-maintained. This position is responsible for the cleanliness and presentation of lobbies, public restrooms, guest corridors, entrances, offices, and other common areas while maintaining the hotel’s high standards of appearance. The Public Space Attendant also provides friendly assistance to guests as needed, responds promptly to requests, and helps create a safe, comfortable, and inviting environment for guests and team members alike.

Cleans hotel rooms, meeting spaces, hallways and restrooms as instructed. They dust and polish metal work as well as polish furniture and fixtures, clean rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and shampoo machine.

Keep the front of the hotel free from trash and other debris. Clean and maintain hotel elevators by vacuuming and polishing as necessary. Empty ashtrays and urns on the property.

Clean windows, glass partitions, or mirrors using soapy water or other cleaners, sponges, or squeegees. Clean building floors by sweeping mopping, scrubbing, or vacuuming. Wax and polish floors as necessary. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

Gather and empty trash as well as remove trash collected by room attendants. Maintain your housekeeping cart by requesting supplies or equipment needed to complete you cleaning duties and mixing detergents in appropriate containers to prepare cleaning solutions, according to specifications.

Deliver amenities to rooms for guests as needed.

Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.

Hours: days and times may vary based on need, must be available weekends and holidays.

Perform special projects and other responsibilities as assigned.

SUPERVISORY DUTIES – None

Previous Hotel Housekeeping experience preferred but not required.

High School Degree required.

Basic knowledge of general cleaning principals, use of cleaning products and operation of standard cleaning equipment.

Able to perform the essential functions as outlined with or without reasonable accommodation.

Must be able to communicate with Management and co-workers.

Great vision to see minute debris and dirt in poorly lit areas, and to read written instructions and computer printouts.

Must be able to lift up to 50 lbs. and push/pull up to 175 lbs. continually throughout an 8 hour shift with finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout shift.

Must be comfortable to work with arms raised above head to reach, clean and retrieve items during shift.

Continuous standing, walking, kneeling, bending, mobility throughout entire shift.

Frequent exposure to cleaning chemicals and routine use of housekeeping equipment and machinery in a hospitality setting.

Inside 80%

Outside 20% with exposure to extreme heat in the summer and extreme cold in the winters.

Benefits
Benefits available through Union
Paid Time Off (both paid sick time and vacation);
Employee Discount