What are the responsibilities and job description for the Senior Billing Analyst position at Intercontinental Exchange Holdings, Inc.?
Overview
Job Purpose
Intercontinental Exchange has an opportunity for a Full-Time Billing Senior Analyst.
Responsibilities
- Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
- Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
- Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
- Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
- Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
- Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
- Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
- Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
- Assist with training efforts of colleagues.
- Assist with other duties as assigned by management team, in timely and accurate manner.
- Incorporate feedback received from management team to ensure performance and productivity expectations are being met.
Knowledge and Experience
- Associate or Bachelor's degree in Accounting or business-related field.
- At least 5 years of prior related work experience required.
- Intermediate to advanced Microsoft Excel skills are required.
- Candidate must possess excellent verbal and written communication skills.
- Candidate must have strong organizational skills with extreme attention to detail.
- Must have the ability to analyze and solve problems, prioritize tasks and work independently.
- Candidate must be able to handle confidential and sensitive information in a professional manner.
- Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.