What are the responsibilities and job description for the Engineer, Platform Engineering position at Intercontinental Exchange Holdings, Inc.?
Overview
Job Purpose
The Platform Engineer is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a service-delivery team that assists developers, operations teams, and business teams to get results from a delivered platform as quickly as possible. Additionally, the Platform Engineer performs root cause analysis of problems, selects, develops, and implements automation tools, as well as actively participates in deeply technical discourse. In addition, the Platform Engineer is responsible for software releases, deployment of those releases, scripts, installation procedures and those tools that make all this possible.
The Platform Engineer is responsible for aspects of delivery cradle to grave, full stack. We go from requirement to retirement and all things in between. If you are interested in the ability to get involved with all aspects of system delivery, you could be a fit.
Responsibilities
- Assist in the design, planning and implementation of server solutions
- Tune and design systems infrastructure for maximum available performance
- Automation of manual tasks using scripting and application development
- Investigate and adopt new technologies/tools as needs arise as well as implement said tools quickly and efficiently
- Participate in a weekly on-call rotation for after-hours support and respond to production operations in a 24/7 environment
- Evaluate, test, and integrate new operating system versions, drivers, and patches
- Provide technical analysis, resolve problems, and propose solutions
- Provide support to and coordinate with Developers, Operations staff, and End-Users
- Provide education and/or mentorship where needed to Teammates, Operations, Development and QA
- Ensure streamlined application deployments as part of the overall SDLC
- Daily Support and Administration of Kubernetes Clusters throughout Development, QA, and Production environments
- Collaborate with development teams to construct use case-based Helm Charts for container deployments and Terraform Plans to cloud deployments
Knowledge and Experience
- Degree in engineering discipline or equivalent experience in Systems Engineering / Development
- 3 years of experience with engineering Operating Systems as well as Software Development Engineering, Tools Automation, or similar role in platform delivery
- Solid experience coding with any combination of PowerShell, Python, Groovy, and others
- Experience with automation/configuration management using either Ansible, Puppet, Chef or an equivalent
- Working knowledge of git, foreman, Jenkins, or equivalent
- Working knowledge of multi-tiered, highly available, and resilient application design
- Working knowledge of horizontal and vertical scaling for performance and high availability
- Top-tier analytics and problem solving
- Ability to work in a service-oriented team environment
- Project Management, organization, and time management skills
- Customer focus, and dedication to the best possible user experience
- Ability to communicate effectively
- With technical or business resources
- Thorough fluent speech, reading, and writing in English
- Understanding Continuous Integration and Delivery concepts
- Experience with Jenkins or Jenkins X; including but not limited to
- Setting up Jenkins & Jenkins Agents
- Plugin management
- Familiarity with and using Jenkins APIs
- Jenkins Pipelines
- Working knowledge of the creation, support, and deployment of Docker Containers
- Knowledge of Terraform preferred
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.