What are the responsibilities and job description for the Receptionist - Bilingual position at InterCambio Express?
Job Title: Bilingual Receptionist (Spanish & English)
We are seeking a professional and highly organized Bilingual Receptionist (Spanish & English) to manage our front desk operations and provide administrative support to our Human Resources department. This individual will serve as the first point of contact for visitors, clients, and employees, representing our company with professionalism and courtesy.
The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment. Strong organizational abilities and a proactive approach to problem-solving are essential for success in this role.
Key Responsibilities
- Greet and welcome guests promptly and professionally upon arrival
- Direct visitors to the appropriate department or staff member
- Answer, screen, and forward incoming phone calls efficiently
- Provide accurate information in person, via phone, and through email
- Receive, sort, and distribute daily mail and deliveries
- Maintain office security by adhering to safety procedures and managing visitor access (logbook monitoring, issuing visitor badges)
- Perform general clerical duties, including filing, photocopying, scanning, transcribing, and faxing
- Provide administrative support to the Human Resources department as needed
- Coordinate front desk activities to ensure smooth daily operations
Qualifications & Requirements
- Proven experience as a Receptionist, Front Office Representative, or in a similar role
- Bilingual proficiency in Spanish and English (written and verbal)
- Basic computer proficiency (Microsoft Office and email systems)
- Experience operating office equipment (e.g., printers, fax machines, scanners)
- Professional appearance and demeanor
- Strong customer service orientation
- Excellent organizational and time-management skills
- Ability to multitask and prioritize effectively
- Resourceful, proactive, and capable of handling unexpected situations calmly
- High school diploma required; additional certification in Office Administration or Office Management is a plus
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Language:
- Spanish (Required)
Ability to Commute:
- Elkhart, IN 46516 (Required)
Ability to Relocate:
- Elkhart, IN 46516: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15