What are the responsibilities and job description for the Epic Credentialed Trainer position at InterBase Corporation?
Hi,
I am looking for Epic Credentialed Trainer for my client at Bay Area, the office is in South San Francisco.
Certified/Experience as an Epic Credentialed/Principal trainer or Epic analyst.
Core Job Requirements & Responsibilities:
Training Delivery & Facilitation Lead Classroom & Virtual Training: Deliver structured Epic training sessions, workshops, and re courses to Super Users and end-sections of clinical/administrative staff.
Manage the Training Environment: Set up, maintain, and refresh patient data in the Epic training environment to ensure a realistic learning experience.
Assess Super User Readiness: Evaluate the competency of Super Users through quizzes, practical workflow assessments, and mock go-live scenarios.
Super User Program Support & Cohort Management Act as the Primary Liaison: Serve as the main point of contact between the central Epic IT Project Team and the frontline Super Users.
Maintain the Super User Roster: Track Super User engagement, attendance, credentialing progress, and departmental coverage gaps across the organization.
Coordinate Communication: Draft and distribute system updates, upgrade release notes, and optimized workflow "tip sheets" to the Super User network.
Go-Live & Elbow Support Provide On-the-Floor Assistance: Provide intensive, in-person "elbow support" during system go-lives, upgrades, and new module rollouts.
Escalate Complex Issues: Identify, document, and triage complex technical system bugs or workflow gaps to the appropriate Epic Analyst team for resolution.
Technical & Working Conditions Schedule & Availability Flexible Hours during Go-Lives: Ability to work non-traditional hours, including early mornings, late evenings, nights, and weekends to support 24/7 hospital shifts during major system activations.
Travel: Depending on the organization's footprint, the ability to travel to various regional clinics, hospitals, or care sites to conduct on-site training.
Physical Requirements Mobility: Ability to stand and present in a classroom setting for 4 8 hours a day, or walk/stand for extended periods while providing floor support in clinical units.
Screen Time: Ability to spend prolonged periods sitting at a desk and working on a computer for curriculum development and virtual support.
Salary : $20 - $45