What are the responsibilities and job description for the Systems Administrator position at Interactive Resources - iR?
Our Client offers industry-leading wealth management platforms for independent wealth management professionals across the nation. With a culture that fosters innovation and celebrates independence, the company is dedicated to shaping the future of advisory industry through exceptional service, cutting-edge technology, and the essential resources that financial professionals need to thrive both now and in the future.
This is a 6-month contract role onsite in Tempe, Arizona!
The company collectively oversees significant assets and supports thousands of independent financial professionals across the country in delivering comprehensive securities, trust, and investment advisory services to their clients. Based in a dynamic tech hub, Our Client offers a work experience that reflects the unique spirit of its location.
The Systems Administrator will report to the Head of Shared Service Infrastructure. This is a hands-on technical position that will play a key role in the success of IT operations and integrations with various firms. The ideal candidate will have solid experience in troubleshooting and diagnosing infrastructure issues within a fast-paced environment. The role also involves contributing to the overall technology strategy and fostering open communication and collaboration within the infrastructure team, technology department, and across the organization.
What you get to go do in this exciting opportunity!
- Present technology initiatives and progress to managers and executives.
- Administer Intune and Endpoint Manager for Windows and mobile devices.
- Manage and administer Azure AD accounts. Ensure the proper functionality of systems, including email hosting, servers, and internal networks.
- Assist in managing call flows and call routing. Support Tier 1 and 2 technicians in troubleshooting system-related issues.
- Oversee the IT process for employee onboarding and offboarding.
- Recommend improvements to existing systems and explore new technologies.
- Maintain documentation and records for current production system technologies.
- Participate in installing network cabling, equipment, and provide ongoing support.
What you need to be successful in this role!
- Direct experience as an account administrator for Office 365.
- Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager.
- Experience administering RingCentral is a plus.
- Experience deploying and managing Windows Autopilot is a plus.
- Experience with the following is a plus: Managing SSL certificates.
- Email hosting and troubleshooting (spam filtering, DKIM, SPF), with direct experience migrating mailboxes to Exchange Online (O365) being a plus.
- Configuring and supporting Windows Servers in a production environment.
- Strong communication skills and experience presenting technology initiatives to multiple stakeholders across an enterprise.
- A solid understanding of industry best practices related to backups, network security, patch management, monitoring, documentation, etc.
- A strong customer service presence, with a commitment to quality service and follow-through.
- A desire to learn and embrace new, unfamiliar, and emerging technologies to address changing business needs.
Willingness to travel up to 25%.
If this sounds of interest and you meet the above requirements please apply now!
Salary : $45 - $52