What are the responsibilities and job description for the Payment Specialist position at Interactive Resources - iR?
Payment & Refund Control Specialist
Location: Onsite, Little Rock, AR
Schedule: Monday–Friday, 7:00 AM–3:30 PM CT
Contract Length: 90-Day Contract
Pay Rate: $17/hour
Overview
We are seeking a detail-oriented Payment & Refund Control Specialist II to join a fast-paced team responsible for processing and managing incoming payments, checks, and mail. This team of five handles all financial documents and ensures they are accurately processed or routed to the appropriate line of business.
This position is ideal for someone who is precise, dependable, and comfortable working independently as well as collaboratively.
Key Responsibilities
- Process and route incoming mail, payments, and checks.
- Identify document types received and forward them to the correct department as needed.
- Maintain accuracy and consistency in daily workflows.
- Use Microsoft Excel and Word to support operational tracking and documentation.
- Support team goals while also completing individual tasks efficiently.
- Perform quality checks to ensure documents are processed correctly.
Required Skills & Experience
- Intermediate Excel skills (must be comfortable using Excel in structured workflows).
- High attention to detail with strong organizational skills.
- Ability to work in a process-driven, accuracy-focused environment.
- Strong team player who can also work independently.
- No phone work required—no outbound or inbound calls.
Preferred Experience (Big Plus)
- Background in Claims Processing, Accounting, Auditing, or similar fields.
- Experience working with financial documents or operational processing.
Salary : $17