Director Security Operations

Company Overview

We are a U.S.-based security organization with several decades of experience delivering comprehensive, high-requirement security solutions to government and commercial clients worldwide. The company is privately owned and maintains a strong reputation for its customized approach, global reach, and ability to operate in complex and sensitive environments. With a large workforce of well-trained security professionals and a leadership team with extensive experience in the military, law enforcement, and protective operations, our organization is renowned for its rigorous standards, operational excellence, and unwavering commitment to safeguarding people, assets, and critical missions.

Job Summary:

The District Manager reports to the Sr. Director of Operations. The major responsibilities of the position include, but are not limited to, the following duties:

• Manage daily operational and administrative functions across multiple security contracts employing over 100 Inter-Con employees in the Waco area
• Keep the Sr. Director of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
• Support the Sr. Director of Operations operational decision-making process
• Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across each site
• Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption
• Ensure the highest standards of conduct, appearance, performance, and training are being met at all times.

Qualifications

• Preferred candidate has either an honorable military discharge, a Bachelor’s degree or 5 years’ experience in an operations management and project management role.
• Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint)
• An understanding of security operations and contracts management preferred.
• Understand operational KPIs and ability to utilize data to drive operations.
• Strong interpersonal, critical thinking and time management skills.
• A great communicator that gets the value of teamwork.
• Experience in general office setting in a supervisory role preferred.
• Comfortable in an ever changing, fast paced, sometimes stressful environment.

Other Requirements or Competencies

• Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus.
• Adept in leading teams in complex problem solving.
• Customer Service orientation required.
• Able to interact in a corporate environment and effectively communicate with all levels of management.
• Must be flexible and possess the ability to meet deadlines in a high tempo environment.
• Excellent time-management, organization and multi-tasking skills required.
• A dependable team player with business maturity, enthusiasm, and a positive work attitude.
• Ability to work in a matrixed environment.
• A positive and upbeat team member!

Duties, responsibilities and activities may change at any time with or without notice.

We are an Equal Opportunity Employer - Disability/Veteran.