Program Manager – Developer Community Programs

Responsible for managing and growing community-driven programs across developer audiences, with a focus on engagement, reporting, and stakeholder alignment. This role supports community platforms, programs, and initiatives while ensuring clear visibility into community insights and performance.

The position requires a program manager who operates with ownership and a bias for action, capable of driving engagement, coordinating across teams, and translating community feedback into actionable insights.

Experience Requirements

• 3–5 years of experience in program management or related fields
• Bachelor’s degree required
  
  

Team & Function Overview

• Focused on developer community programs and engagement initiatives
• Works across a matrixed stakeholder environment including product, marketing, and community teams
• Supports reporting and visibility across multiple groups
  
  

Core Responsibilities

• Manage and grow Discord community (16.5K members), including daily engagement, weekly announcements, event setup, and coordination with moderators and service team stakeholders
• Own and scale community programs (e.g., Champions program), including feedback sessions, engagement assessments, backlog tracking, and translating insights into product requests
• Operationalize community spotlight initiatives by sourcing developer testimonials and coordinating content creation and amplification
• Monitor Reddit community (6.5K members) for sentiment, trends, bugs, and feature requests
• Produce weekly community reports consolidating insights across platforms, including engagement, trends, and community health metrics
• Coordinate community initiatives such as user group activations, virtual hackathons, and in-person events
• Manage and support broader community-driven programs
• Coordinate initiatives across stakeholders in a matrixed environment
• Develop and maintain reporting to provide visibility into program performance
  
  

Work Environment

• Fast-paced, cross-functional environment
• Requires collaboration across product, marketing, and community stakeholders
  
  

Must-Have Skills

• Community program management experience
• Experience supporting and scaling community-driven initiatives
• Ability to manage reporting across a stakeholder matrix
  
  

Nice-to-Have Skills

• Experience with AI developer tools
• Background in developer community marketing
• Experience working with organizations in the AI developer tools ecosystem
  
  

Performance Indicators

• Growth and engagement of community platforms
• Quality and consistency of stakeholder reporting
• Ability to translate community insights into actionable outcomes
• Effectiveness in managing community programs and initiatives
  
  

What Makes This Role Interesting

• Opportunity to directly engage with and grow developer communities
• Exposure to developer ecosystems, tools, and community-driven innovation
• Involvement in both strategic programs and hands-on community engagement
  
  

Ideal Candidate Profile

• Program manager with experience in community-focused initiatives
• Strong sense of ownership and bias for action
• Comfortable managing both engagement and reporting responsibilities
• Able to synthesize community feedback into meaningful insights
• Effective at working across multiple stakeholders and teams