International Logistics Operations Manager

We are seeking an experienced International Logistics Operations Manager to oversee end-to-end forward logistics for internal B2B device orders across a global footprint. This role is critical to ensuring compliant, efficient, and timely delivery of devices across 40 countries, supporting teams and partners throughout APAC, EMEA, and AMEA regions.

This opportunity is ideal for a logistics professional who thrives in fast-paced, startup-style environments and brings deep expertise in international shipping, trade compliance, and device certifications. The International Logistics Operations Manager will work cross-functionally with internal stakeholders and external logistics vendors to manage complex international shipments originating from the US and Asia, while continuously improving processes through data, dashboards, and AI-powered tools.

Core Responsibilities

Global Logistics Operations

• Manage end-to-end forward logistics for internal B2B device orders across multiple global regions.
• Coordinate international shipments from the US, China, and Vietnam to APAC, EMEA, and AMEA markets.
• Partner with logistics vendors and freight providers to ensure on-time, cost-effective delivery.
  
  

Trade Compliance & Certifications

• Ensure adherence to international trade regulations and regional compliance requirements.
• Manage device certifications and regulatory documentation across multiple countries.
• Handle specialized shipping requirements, including battery and non-battery device regulations.
  
  

Tracking, Reporting & Optimization

• Create, maintain, and enhance tracking systems and performance dashboards.
• Monitor shipment health, delivery performance, and operational KPIs.
• Leverage AI-powered productivity tools to optimize logistics processes, reporting, and insights.
  
  

Cross-Functional Collaboration

• Work closely with internal operations, engineering, and business teams to support device fulfillment needs.
• Operate effectively within a cross-functional, startup-style team environment.
• Maintain clear communication across stakeholders to ensure alignment and execution.
  
  

Skills & Experience Required

• 5 years of international logistics experience, supporting shipments from the US and/or Asia to global markets.
• Proven expertise in trade compliance and device certifications.
• Strong proficiency in Microsoft Office Suite, especially Excel.
• Experience using collaboration tools such as SharePoint, Confluence, JIRA, and Quip.
• Familiarity with AI-powered productivity tools for process improvement and reporting.
• Knowledge of battery-based device shipping regulations.
• Experience supporting B2B logistics operations.
• Fluent English communication skills.
• Ability to work on-site five days per week.
• Willingness to maintain a flexible schedule, with limited domestic travel (1–2 trips annually).
  
  

Education & Certifications

• Bachelor’s degree required (Logistics or supply chain–related degree preferred).
• Logistics certifications such as CLTD or CTSI are a plus.
• Experience with data visualization tools (e.g., Power BI, Tableau) is preferred.
  
  

What Makes This Role Compelling

• Opportunity to manage global logistics operations at scale, spanning dozens of countries.
• Hands-on ownership of complex international shipments and compliance challenges.
• Exposure to device logistics, certifications, and specialized shipping requirements.
• Work within a fast-paced, collaborative, startup-style team where impact is visible and immediate.
• Ability to shape and improve logistics processes using data, dashboards, and AI-driven tools.
  
  

Top Required Skills

• International Logistics Expertise – Proven experience managing global B2B shipments across multiple regions.
• Trade Compliance & Device Certifications – Deep understanding of regulatory requirements and specialized device shipping.
• Operational Execution & Optimization – Strong Excel skills, dashboard creation, and use of AI tools to drive efficiency and results.