What are the responsibilities and job description for the Infrastructure - Technical Systems Engineer position at IntePros?
5G RAN Operations Engineer
Stone Mountain, GA
IntePros is hiring a 5G RAN Operations Engineer to support a regional 5G network within a large-scale wireless environment. This hybrid role (70% remote / 30% onsite) focuses on Tier II network operations, troubleshooting, outage response, and performance optimization. Travel will be within 2 hours of Stone Mountain, GA
Responsibilities:
Stone Mountain, GA
IntePros is hiring a 5G RAN Operations Engineer to support a regional 5G network within a large-scale wireless environment. This hybrid role (70% remote / 30% onsite) focuses on Tier II network operations, troubleshooting, outage response, and performance optimization. Travel will be within 2 hours of Stone Mountain, GA
Responsibilities:
- Provide Tier II support for 5G RAN, Transport, Fronthaul, and Core networks
- Monitor alarms, troubleshoot outages, and restore network service
- Support new 5G site deployments and maintenance activities
- Document incidents, perform root cause analysis (RCA), and manage trouble tickets
- Collaborate with Field Operations, vendors, and engineering teams
- Mentor Tier I NOC technicians and drive process improvements
- Experience supporting 5G RAN and transport networks
- Strong troubleshooting and incident management skills
- Knowledge of cell site topology, RF KPIs, and OSI model
- Ability to thrive in fast-paced, outage-driven environments
- Samsung 5G experience (USM/WFM)
- Samsung 5G certifications
- ORAN and virtualized RAN experience
- Experience with RCAs, MOPs, and deployment documentation
Salary : $50 - $60