Business Analyst (Business Integrations)

The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution.

Responsibilities:

• Document and refine requirements, user stories, and high-level process workflows for new and existing projects.
• Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows.
• Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT).
• Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions.
• Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable.
• Communicate project changes and their impact on business units and customer operations effectively.

Preferred Qualifications:

• Legal or government experience is advantageous but not mandatory.
• Ability to write comprehensive BRDs and process flow diagrams.
• Strong communication skills and an ability to present to diverse audiences.

Key Skills:

• Business Requirements Documentation (BRD) expertise.
• Experience in flowcharting and process workflow documentation.
• Exceptional communication and presentation skills.

Work Environment:

• 60%: Meetings and presentations with stakeholders and teams.
• 40%: Writing, documenting, and refining deliverables.
• Must be able to work onsite 4 days/week