What are the responsibilities and job description for the Behavioral Health Navigation Specialist position at Intent Clinical?
Position: Behavioral Health Navigation Specialist
Status: Full-time, exempt
Location: Hybrid to Boston, MA or Remote
Compensation: $70,000-$80,000
Who we are:
The Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare options, and assist in creating and implementing sustainable recovery plans. We help address the needs of those struggling with behavioral health issues including substance use disorders, mental health issues, eating disorders, and mood and personality disorders. We also support individuals on the autism spectrum, aging adults with dementia and young adults who are struggling with transitions to independence.
Who you are:
You are collaborative and organized and have excellent oral communication and writing skills. You have direct experience in the mental health and behavioral health industry and a keen understanding of its landscape. You have clinical understanding and experience working with individuals with various mental health constraints. You are an empathetic individual who believes in our mission of helping our clients through life’s most uncertain moments so that they can heal and thrive. You have an innate desire to improve the lives of those who some behavioral health condition has impacted. You are comfortable working in a fast-paced environment shaped by interfacing with clinical professionals, complex needs, and consistently leveraging solution-oriented problem-solving.
What you’ll do:
Commitment to Diversity, Equity, Inclusion, and Belonging
We encourage applications from all interested individuals, including but not limited to people of color, women, those with disabilities, LGBTQIA individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.
We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds, whether from minority or majority groups, to join our team because we believe this enriches our company culture and enhances the services to our clients. Also, studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. So regardless of your background, if you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!
These statements are intended to confirm our commitment to creating an inclusive workplace—they are not intended to exclude any individual. We are an equal opportunity employer; we do not discriminate in hiring or any other employment decisions based on any protected category.
Status: Full-time, exempt
Location: Hybrid to Boston, MA or Remote
Compensation: $70,000-$80,000
Who we are:
The Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare options, and assist in creating and implementing sustainable recovery plans. We help address the needs of those struggling with behavioral health issues including substance use disorders, mental health issues, eating disorders, and mood and personality disorders. We also support individuals on the autism spectrum, aging adults with dementia and young adults who are struggling with transitions to independence.
Who you are:
You are collaborative and organized and have excellent oral communication and writing skills. You have direct experience in the mental health and behavioral health industry and a keen understanding of its landscape. You have clinical understanding and experience working with individuals with various mental health constraints. You are an empathetic individual who believes in our mission of helping our clients through life’s most uncertain moments so that they can heal and thrive. You have an innate desire to improve the lives of those who some behavioral health condition has impacted. You are comfortable working in a fast-paced environment shaped by interfacing with clinical professionals, complex needs, and consistently leveraging solution-oriented problem-solving.
What you’ll do:
- Support the Corporate Behavioral Health Navigation Team with our corporate placement services.
- Support all aspects of external placements for our corporate clients, including:
- Collaborate with varying team members for external referral processes, helping clients identify individual providers and treatment programs.
- Creating a written report outlining important information on 3-4 provider recommendations.
- Build and maintain a network of trusted providers and treatment programs for various behavioral health conditions.
- Develop and maintain strong relationships with providers at referring practices and treatment facilities.
- Other duties assigned.
- A Master’s Degree in Social Work, Psychology or a similar field.
- A keen understanding of the national behavioral health treatment landscape.
- An innate desire to support people who have been impacted by a behavioral health challenge.
- Comfortable interacting with clinical professionals
- Strong interpersonal communication skills.
- Comfort working in a fast-moving, results-driven organization.
- Ability to work both independently and collaboratively as a team.
- Ability to think big-picture while remaining detail-oriented and organized.
- Clinical licensure such as LCSW, LMHC, etc.
- Account Management Experience.
- Experience working with corporate clients
- Demonstrated engagement in community service initiatives, particularly those focused on underserved communities.
- An understanding of social responsibility and how to contribute positively to the well-being of others.
- Flexible work environment, with primarily remote work.
- Collaborative and supportive culture focused on your personal and professional growth.
- Health, dental, FSA plan, and 401K plan.
- Wellness incentives of up to $500 annually.
- Monthly phone stipend.
- This position is eligible for a year-end performance bonus.
Commitment to Diversity, Equity, Inclusion, and Belonging
We encourage applications from all interested individuals, including but not limited to people of color, women, those with disabilities, LGBTQIA individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.
We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds, whether from minority or majority groups, to join our team because we believe this enriches our company culture and enhances the services to our clients. Also, studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. So regardless of your background, if you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!
These statements are intended to confirm our commitment to creating an inclusive workplace—they are not intended to exclude any individual. We are an equal opportunity employer; we do not discriminate in hiring or any other employment decisions based on any protected category.
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