Aging Services Care Manager

Company Description

Intent Clinical, formerly O’Connor Professional Group, is a leading provider of specialized support during life’s most challenging moments. Dedicated to addressing the complexities of behavioral health, the organization aids individuals and families managing mental health concerns, substance use disorders, aging-related challenges, neurocognitive decline, neurodiversity, and life transitions. Their tailored approach emphasizes practical, compassionate care to navigate fragmented systems and promote well-being. Intent Clinical collaborates closely with individuals, families, advisors, and employers to deliver impactful solutions.

What You'll Do:

• Client Assessment and Care Planning:
• Conduct comprehensive assessments of clients' physical, emotional, social, and environmental needs.
• Develop individualized care plans based on assessment findings, client goals, and family input.
• Monitor and revise care plans as needed to address changing needs and circumstances.
• Care Coordination:
• Coordinate and facilitate communication between clients, families, healthcare providers, and other support services.
• Arrange for necessary medical, social, and personal care services, including home health care, transportation, and meal services.
• Advocate for clients' needs and preferences in all aspects of their care.
• Resource Management:
• Identify and connect clients with appropriate community resources and support services.
• Assist clients and families in navigating the healthcare system and accessing benefits and entitlements.
• Provide education and support on aging-related issues and available resources.
• Monitoring and Follow-Up:
• Conduct regular follow-up visits and check-ins with clients to monitor their well-being and care plan effectiveness.
• Adjust care plans as necessary to ensure clients receive appropriate and timely support.
• Document all client interactions, assessments, care plans, and updates in a timely and accurate manner.
• Family Support:
• Offer counseling and support to families, helping them understand and manage the aging process.
• Provide guidance on long-term care planning, legal issues, and financial considerations.
• Facilitate family meetings and decision-making processes as needed.

What You'll Bring:

•   Master’s degree in Social Work, Nursing, Gerontology, Occupational Therapy or related field

•   Professional Licensure in good standing (RN, NP, LMSW or other nursing/social worker license)

•   Minimum of 5 years of direct care experience in care management, home care, acute care, and/or a rehabilitation setting

•   Strong knowledge of aging issues, healthcare systems, and community resources.

•   Experience working closely with families & professional providers

•   Ability to work independently and as part of a multidisciplinary team.

•   Excellent written and oral communication, interpersonal, and organizational skills.

•   Comfort and quick learning curve with technology on day-to-day tasks (i.e. Microsoft Office, Salesforce)

•   Valid driver's license and reliable transportation.

You ideally have (but not required):

•   Experience in behavioral health field

•   Experience working with high-net worth families

•   Case Manager or Care Advocacy in the elder field with 5 years of experience

•   Demonstrated engagement in community service initiatives, particularly those focused on underserved communities

•   An understanding of social responsibility and how to contribute positively to the well-being of others

What we'll bring:

•   Collaborative and supportive culture focused on your personal and professional growth. 

•   Weekly supervision with your supervisor.

•   24/7 access to clinical support while on a case.

•   Regular paid professional development meetings covering a variety of professionally relevant topics.

•   Flexible Schedule

This position is part-time and per circumstance only, and hours are not guaranteed per week. Care Managers on our staff list are contacted on an as-needed basis for cases as they arise.

Commitment to Diversity, Equity, Inclusion, and Belonging

We encourage applications from all interested individuals, including but not limited to people of color, women, those with disabilities, LGBTQIA individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others. 

We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds, whether from minority or majority groups, to join our team because we believe this enriches our company culture and enhances the services to our clients. Also, studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. So regardless of your background, if you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!

These statements are intended to confirm our commitment to creating an inclusive workplace—they are not intended to exclude any individual. We are an equal opportunity employer; we do not discriminate in hiring or any other employment decisions based on any protected category.