System Administrator

SKILLS:

• Microsoft System Center Configuration Manager (SCCM)
• Microsoft Intune
• Active Directory & Group Policy
• Hardware & software troubleshooting
• Microsoft 365 client administration
• Java / Java Ruleset maintenance

Daily Task Performed:

- Diagnose hardware and software problems, and replace defective components

- Perform data backups and disaster recovery operations

- Responsible for trouble shooting problems as reported by users

- Research, evaluate and recommend software and hardware products

- Supports Web access and electronic messaging services and maintains a secure systems environment

- Provides new hardware specifications to users based on application needs and anticipated growth

- Defines procedures for monitoring and evaluates, diagnoses and establishes work plan to resolve system issues

- Performs troubleshooting for complex hardware, software and network problems

What will this person be working on

• Create collections, deployments and applications in Microsoft System Center Configuration Manager andIntune

• Maintain and support scanners in our environment

• Support Java application issues, maintain Java Ruleset

• Support troubleshooting problem tickets assigned to the team

• Assist other team request for information or support as required

• Work on special projects as needed

Position Success Criteria (Desired) - 'WANTS'

- BA/BS in Information Technology, Computer Science, or related field or equivalent work experience.

- Basic knowledge of management systems

- Basic knowledge of evaluation installation/configuration of computer systems

- Basic knowledge of Microsoft SCCM and Intune, Active Directory, and Group Policy

- Basic knowledge of hardware and software troubleshooting skills

- Basic ability to provide system hardware and software capacity planning

- Microsoft 365 client troubleshooting skills

- Strong technical troubleshooting and problem-solving skills

- Microsoft OS knowledge

- Knowledge of Java and Java Ruleset