Solutions Architect

Job Title: Solution Architect

Position Type: Permanent

Location: Pleasanton, CA

Salary Range / Rate: 150K - 200K base

Job ID#: 162705

Position Overview

We are seeking a hybrid Solution Architect who can drive end-to-end customer success—from

pre-sales technical strategy, solution design, and PoC execution, to post-sales implementation,

onboarding, and long-term adoption. This role combines deep technical expertise with strong project leadership to deliver measurable business value to customers.

Key Responsibilities

Pre-Sales Technical Discovery & Solution Engineering

- Lead technical discovery calls to understand client requirements and integration environments.

- Architect scalable CRM solutions aligned with business needs.

- Deliver product demos and technical presentations to business and technical stakeholders.

- Create SOWs, PoC plans, architecture documents, and solution blueprints.

- Support complex sales cycles, security reviews, and functional evaluations.

- Partner with sales teams to build technical strategies and differentiators.

Implementation & Project Management

- Own full lifecycle implementations from kickoff to go-live.

- Conduct discovery sessions to map processes and configure solutions.

- Develop project plans, timelines, milestones, and deliverables.

- Lead configuration, customization, and data migration with technical teams.

- Conduct user training, create best-practice materials, and ensure client readiness.

- Perform system testing, validation, and deployment coordination.

Customer Success & Long-Term Value

- Ensure clients achieve measurable adoption and ROI.

- Maintain ongoing communication to support product utilization.

- Provide technical feedback to Product and identify expansion opportunities.

- Build trusted advisor relationships with C-level and operational stakeholders.

Required Qualifications

- 3–5 years of experience in solutions engineering, software implementation, or enterprise SaaS.

- Strong expertise with CRM, ERP, or enterprise SaaS platforms.

- Strong technical aptitude and ability to design scalable solutions.

- Excellent discovery, communication, and stakeholder management skills.

- Strong project management experience.

- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related

field.

Preferred Qualifications

- Experience in custom CRM implementations or integrations.

- PMP/Prince2 certification.

- Consulting or professional services background.

- Mandarin/English bilingual ability preferred.

- MBA or advanced technical/business certifications.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.