Product Manager

There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6–10% of potential profit on the table.

Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.

We have excellent traction: we’re working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego high-IQ people. Our people are our strongest asset, and we hold a very high bar.

We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.

We're looking for a product manager to own the surfaces Intelligems merchants interact with most — from building and configuring experiences to launching and managing them in production.

This PM leads our Experiences pillar: Visual Builder, AI-powered creation, experience management, and the infrastructure that governs what goes live on a merchant's storefront. The role spans product craft, AI product strategy, and execution-layer technical work — you'll partner closely with engineering and design to define how merchants create tests, personalization, and content variants, and how those experiences ship reliably.

This role requires someone who can take a technically flexible, powerful product and make it feel simple to a merchant without technical capabilities. It also requires the technical agency to navigate the real constraints of building on Shopify storefronts, iframes, and proxy layers — and genuine instincts for how agentic AI changes the way products need to be built, not just what they can do.

What You'll Do

Own the creation experience end-to-end

• Lead product for the Visual Builder and all experience creation surfaces, from first interaction to go live
• Define what it means for a non-technical merchant to build and launch a test successfully
• Work with design to simplify a technically flexible product without sacrificing what makes it powerful
• Own experience management: how merchants find, edit, pause, and understand the tests they've launched
  
  

Shape how AI powers the building experience

• Define the AI-powered creation flow — how merchants describe what they want, how the agent builds it, and where humans stay in the loop
• Set the product requirements for what makes a surface reliably operable by an agent: state management, error handling, feedback loops
• Identify where AI reduces friction in the creation flow and where it introduces confusion, and build accordingly
  
  

Own launch confidence and reliability

• Define the previews, validation states, and feedback signals that tell a merchant their experience is going to work before they go live
• Partner with engineering to set and hold the quality bar for everything that touches a live storefront
• Own the reliability of the creation-to-launch pipeline — from how experiences are configured to how they behave in production
  
  

What You Bring

Required Experience & Skills

• Product and design craft: you have a specific point of view on what makes a complex, flexible product accessible to a non-technical user. You've made real simplification decisions and can describe what you gave up to get there. You work with design as a genuine creative partner, not just a handoff
• AI-native product instinct: you think about AI as the mechanism that does the work, not a feature to add. You understand what it means for a product surface to be reliably operable by an agent and have genuine opinions on where AI helps and where it creates friction
• Technical agency: you don't need to code, but you stay in technically hard problems until a path emerges. You've found solutions through constrained environments before, and you think about what serves the merchant and what the team can actually ship in the same breath
  
  

Ideal Background

• 3 years of product management experience, with meaningful time on builder or creation tools — products where users had to make something
• B2B SaaS experience with real customers and real stakes
• Track record of partnering closely with engineering on technically constrained work; comfortable scoping and committing under ambiguity
• Experience advocating for product quality and launch reliability, not just feature delivery
• Not afraid of sharing ideas by building them — you’ve used AI tools to create working prototypes, test concepts, or demo features
• Bonus: familiarity with Shopify or any product that runs inside a third-party storefront environment
• Bonus: experience building alongside or shipping agentic AI workflows
• Bonus: understanding of front-end rendering, component architecture, or proxy-based implementations
  
  

Key Attributes

• Craft-oriented — specific opinions about what makes an experience good, and holds that bar under shipping pressure
• Technically curious — engages with hard technical problems rather than routing around them; stays in the problem until a path emerges
• User-centered — builds from the non-technical merchant's experience, not the feature spec; knows the difference between functional and trustworthy
• AI-native — thinks about what it means for products to be built by agents, not just assisted by them, and has opinions about what that requires
• Collaborative — works closely with design, engineering, and the broader product team; understands that craft at this level is a team sport
  
  
  

• Competitive salary and equity packages
• Medical, dental, and vision insurance
• 401k match
• Flexible PTO policy
• Parental leave
• $ to spend quarterly with our growing list of brands
• WFH setup stipend
• Laptop provided
• Team meetups and events
  
  

Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required.

All Intelligems interviews are transcribed by an AI notetaker.