Senior QA Specialist

Sr. Quality Assurance Specialist

Location: Washington, DC (Hybrid - 2 days onsite)

Clearance: Top Secret

Status: Exempt

Salary: $105,000 - $115,000

We are seeking a Sr. Quality Assurance Specialist to supportThe Department of Justice.This division consists of a team of technical leaders thattest anddeliver advanced technical solutions to government organizations. Our customers havehigh standards, are technically adept, andour servicessupport their mission of protecting national security.

Responsibilities

QA Department Management

• Perform pre-audit planning and preparation activities

• Conduct internal process, workproductand service audits by evaluating software development and service performance and deliverables against process documentation, project schedule, and quality standards.

• Perform a variety of technical and administrative activities related to the function of QA, including, but not limited to, scheduling, checklist development, report writing,facilitatingroot cause/lessons learned analysis, and internal/external presentations.

• Analyze, compile, and report findings of non-compliance and provide recommendations for improvement.

• Identify, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure

• Identifyopportunities for improvements, including the review and assessment of lessons learned

• Support corporate, program management, and operations staff in developing andmaintainingdocumented plans,proceduresand other process assets

• Assistin institutionalizing risk management best practices and implementation throughout the organization and on the programs

• Prepare andmaintainan annual QAplan

• Prepare andmaintainannual Process Improvement Planfor all test activities

• Prepare and deliver QA personnel performance appraisals

• Assistin proposal development

• Provide QA support to protege and small business partners of the company

• Maintain vendor relationships (ISO auditors, CMMI consultants, etc.) and direct vendor activities during work engagements

• Support the Director of Security in ISO 27k compliance

• Manage Quality team and perform supervisory tasks asrequired

Knowledge Management

• Capture and analyze data and store the information according to records retention requirements

• Analyze and report various measures to program and corporate management.

• Provide scheduled and ad-hoc reports as requested

• Ensure QA knowledge management tools are appropriately maintained

Change Management

• Evaluate change proposals to ensure related configuration items are addressed

• Work with corporate, program, and operational managers to embed process, procedure, and practice changes

• Support program Change Advisory Board (CAB) and Emergency CAB meetings and run such meetings for thecorporateoffice

• Establish changemanagementmodel and produce standard change templates

• Conduct post implementation review of authorized and implemented changes

Configuration Management

• Create and track configuration change proposals

• Work with subject matter experts to ensure proposed configuration items (CIs) and CI modifications are correctlyidentifiedand documented for submittal to the change management process

• Maintain information about CIs, CI relationships, CItraceabilityand status

Required Qualifications

• Bachelor's Degree in relevant field

• 5 years' experience managing QA process on multiple contracts

• Experienced in quality management frameworks and standards such as CMMI, ITIL, and ISO

• Self-starter, detail oriented withstrong communication, collaboration, organizational, and analytical skills

• Ability to drive implementation; influence and promote organizational change

• Experienced in auditing processes, services, and management systems

• Familiarization with technical terms related to System and Network Engineering

• Ability to develop and deliver instructional guides and live training on processes and process assets

• Ability to effectively prioritize multiple deadlines and adapt in a dynamic environment

• Experienced with SharePoint and Microsoft Office, including Excel at an intermediate to advanced level

• Experienced with functionality of configuration management software

• Ability to demonstrate high integrity and appropriate judgment working with sensitive data

• Ability to develop and deliver agendas, plans, processes, process assets, and reports accurately and on schedule

• Experience in the development, implementation, and continuous improvement of business processes and process assets

• Must be able to traveland workto client sites and pass the required background investigations to obtain appropriate clearance to work on sites, as required

• Demonstrated ability to gain staff buy-in on quality program activities, as well as function as an ambassador of continuous process improvement

Desired Skills and Qualifications

• Multiple ITIL Intermediate level and/or Practitioner

• ISO 9001 and/or 20000-1 Requirements and Internal Auditor Certificates

• Certified CMMI Associate or Professional

• Certified Internal Auditor or equivalent

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits

• Inclusive and supportive work environment
• Competitive compensation package
• Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
• Medical, dental, vision, 401(K) with company match
• Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
• Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
• Wellness and mental health benefits
• Commuter benefits
• Flexible work options

Our Commitment to Diversity and Inclusion

We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.