What are the responsibilities and job description for the System Administrator position at Intellibee Inc?
System Administrator, Richmond, VA, US
System Administrator
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Skill Matrix
System Administrator
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
- Experience in government or regulated environments
- Experience with hybrid infrastructure (on-premises and Azure)
- Familiarity with NIST or similar frameworks
- Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
- Office-based environment
- Occasional after-hours support for maintenance or incidents
- Limited travel between office locations may be required
This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Skill Matrix
- Windows Server administration Required 5 Years
- Active Directory administration Required 5 Years
- Group Policy management Required 3 Years
- DNS and DHCP administration Required 3 Years
- Microsoft 365 administration Required 3 Years
- Entra ID (Azure AD) administration Required 2 Years
- Server patch management Required 3 Years
- System monitoring and alert response Required 3 Years
- Backup and recovery administration Required 3 Years
- Virtualization (VMware and/or Hyper-V) Required 3 Years
- File and print services Required 2 Years
- PowerShell scripting Required 2 Years
- Operating system troubleshooting Required 5 Years
- Change management participation Required 2 Years
- Incident response support Required 2 Years
- Root cause analysis participation Required 2 Years
- Documentation maintenance Required 2 Years
- Maintenance window execution Required 2 Years
- Ticket/work management systems Required 3 Years
- MFA administration/support Required 2 Years
- System hardening practices Required 2 Years
- Vulnerability remediation execution Required 2 Years
- Access control management Required 2 Years
- Security policy adherence Required 2 Years
- NIST/security framework exposure Required 2 Years
- Communication and collaboration Required 3 Years
- Operational prioritization Required 3 Years
- Structured/process-oriented work Required 3 Years
- Working in team-based IT operations Required 3 Years
- Azure infrastructure administration Desired 2 Years
- Hybrid cloud environments Desired 2 Years
- Intune/endpoint management Desired 1 Years
- Identity federation/SSO Desired 1 Years
- Conditional Access policies Desired 1 Years
- SIEM/EDR exposure Desired 1 Years
- Advanced PowerShell scripting Desired 1 Years
- Infrastructure automation Desired 1 Years
- Government IT experience Desired 2 Years
- Regulated environment experience Desired 2 Years
- Long-Term Stability: Join us on a multi-year opportunities with room to grow.
- Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
- Future Planning: Enroll in our 401(k) program and invest in your financial security.
- GC Assistance: We support immediate Green Card processing, if required.