What are the responsibilities and job description for the Jira Admin position at Intellibee Inc?
Jira Admin, Albany, NY, US
Jira Admin
Required Skills
Jira Admin
Required Skills
- Hands-on experience administering and configuring Jira in support of software development, QA, and release management processes
- Experience with Jira configuration elements (workflows, work types, custom fields, screens, Schemes, permissions, notifications, dashboards, filters, automations, etc.)
- Strong written and communication skills to draft and send Batch Release Notes or similar tooling to generate and manage release communications from Jira data
- Strong troubleshooting and problem-solving skills for resolving Jira configuration, workflow, permission, and integration issues
- Familiarity with requirements management to support requirements traceability matrix’s (RTMs) and end-to-end traceability across requirements, test cases, design documents, and releases
- Experience developing training content, user guides, SOPs, and reference materials for technical and non-technical users
- Administer, configure, and maintain Jira to support software development, testing, defect management, and release processes.
- Design and manage Jira configurations including workflows, issue types, screens, field configurations, permission schemes, notification schemes, and automation rules
- Support and maintain requirements traceability processes using the RTM tool, including creating and managing RTMs with ease
- Draft Batch Release Notes of Jira changes on a regular basis
- Create, update, and maintain documentation such as user guides, SOPs, process flows
- Develop and deliver training content and end-user support materials
- Manage user access, roles, groups, and permissions
- Troubleshoot Jira-related issues, including configuration errors, workflow gaps, permission conflicts, and user-reported problems
- Long-Term Stability: Join us on a multi-year opportunities with room to grow.
- Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
- Future Planning: Enroll in our 401(k) program and invest in your financial security.
- GC Assistance: We support immediate Green Card processing, if required.