Box Enterprise Content Management (ECM) Specialist

Box Enterprise Content Management (ECM) Specialist, Richmond, VA, US

Box Enterprise Content Management (ECM) Specialist

About The Role

The Box ECM Specialist will lead efforts to optimize and expand the SCC’s use of the Box platform for secure document management, collaboration, digital workflows, and digital signature. This role will serve as the go-to resource for Box best practices, user enablement, and integration support—ensuring the platform is leveraged to its full potential across the organization.

Skill Matrix

• Serve as the primary resource for Box platform configuration, folder structure optimization, metadata use, and user access governance. Required 5 Years
• Support business units in migrating shared drives, legacy content, or outdated repositories into Box. Required 5 Years
• Design and implement best practices for Box-based workflows, approvals, version control, collaboration and digital signatures. Required 5 Years
• Partner with IT, records management, and security teams to align Box usage with compliance and retention policies. Required 5 Years
• Support integrations with Microsoft 365, Adobe, and other systems as needed to streamline document processes. Required 5 Years
• Host & Manage a Box ECM Community of Practice Required 2 Years
• In-depth experience with Box as an enterprise content platform, including admin-level functions and enterprise features (e.g., Box Governance, Relay, Desired 5 Years
• Familiarity with secure content lifecycle management, collaboration tools, and digital workflow design. Desired 5 Years
• Strong communication and consulting skills to support users and translate business needs into Box solutions Desired 5 Years