Operations Coordinator

Job Overview

We are seeking a detail-oriented Operations Clerk II to support daily business operations through data analysis, accounts receivable support, data cleansing, and customer issue resolution. This role requires strong analytical skills, attention to detail, and the ability to work independently while collaborating with internal teams.

Work Schedule

• Monday – Friday
• 8:00 AM – 5:00 PM
• Onsite Position

Key Responsibilities

• Review, analyze, and cleanse business data for accuracy.
• Research and resolve accounts receivable issues and customer inquiries.
• Create and process customer orders in SAP.
• Investigate discrepancies and resolve billing and invoicing issues.
• Support customer order processing and purchase order compliance.
• Resolve customer and administrative issues using multiple business systems.
• Collaborate with internal teams to ensure timely and accurate operations.
• Maintain proper documentation and ensure high-quality customer service.

Required Qualifications

• High School Diploma or GED with 3 years of relevant experience, or a Bachelor's degree with related experience.
• Experience using an ERP system (SAP preferred).
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office (Excel, Outlook, Word, Teams, PowerPoint).
• Excellent communication and organizational skills.
• Ability to work independently and manage multiple priorities.
• Experience with CRM or Field Service applications (Microsoft CRM or MS Field Service preferred).