Microsoft CRM Developer - Immediate placement

Microsoft CRM Developer - Immediate placement

This is a very urgent requirement with immediate placement, please apply for immediate consideration.
No Corp-to-Corp candidates - only W2 or 1099 candidates.

Job Title: Microsoft CRM Developer
Location: Middletown, Pennsylvania
Interview: Phone/In-Person
Duration: Long Term

Required Skills:

• Experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape.
• Strong knowledge of Contact Center applications (e.g., Telephony & IVR-based solutions), self-service web portals, and native mobile applications.
• Adv. knowledge of Dynamics 365 CE functionalities and successful delivery of 2 Dynamics CE implementations for high-volume contact centers.
• Experience configuring Dynamics 365 Customer Service functionality, including Omnichannel, Unified Routing, etc.
• Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.

Job Description:

• Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery.
• Support the Function Lead in defining functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways.
• Work with technical teams to ensure customizations and integrations are aligned with functional needs.
• Configure Dynamics 365 Customer Service functionality, including Channels, Workstreams, Unified Routing, etc., for Omnichannel features.

Thanks