Logistics Manager

The Logistics Manager plays a key role at Integrum, ensuring both short- and long-term order fulfillment.

• Ensure that all required materials and equipment are sent to the right customer at the right time, including prosthetic and Compassionate Use orders.
• Ensure that all unused products are returned after surgery and properly handled at the 3PL and within the ERP system.
• Ensure that all goods at the 3PL and other U.S. stock locations (office, consignment inventory, etc.) are accounted for in the ERP system with the correct status and location.
• Review inventory on a daily, weekly, and monthly basis together with the Global Supply Team, with a focus on FEFO/FIFO methods, ensuring all products comply with FDA requirements and applicable IFU documentation. Maintain inventory within agreed target levels.
• Work with the Clinical Team to support surgeries and inventory requirements.
• Communicate with the Global Commercial Team, distributors, and sales representatives regarding instrument and implant requirements.
• Perform other duties as assigned to ensure the proper flow, troubleshooting, and delivery of products to support customers.
• Perform warehouse audits and field audits as required.
• Provide customer service and support regarding order processing and fulfillment.
• Provide information to management, including special reports and analyses, as requested.
• Adhere to FDA, HIPAA, and PHI regulations.

In addition to the responsibilities listed above, the Logistics Manager reports to the Chief Supply & IT Officer and works closely with the Commercial Team. As a small organization, responsibilities and tasks may fluctuate based on business needs, as communicated by management.

• Primarily office-based, with up to 20% remote work possible.
• Up to 10% travel within the U.S. throughout the year. Some months may require more or less travel depending on company and industry meeting needs.
• 5-10 years of Supply Chain and/or Logistics experience within the medical device industry, preferably Class III medical devices.
• Experience working with ERP systems and a strong understanding of the importance of data accuracy.
• Proficient in communicating with HCPs and other stakeholders in clinical settings.
• Strong communication skills and the ability to build lasting relationships both internally and externally; able to interact professionally and respectfully with clinical and non-clinical personnel, patients, and caregivers.
• Ability to work independently as well as within a team environment.
• Ability to work flexible hours in a dynamic work environment.
• Ability and willingness to work both operationally and strategically, identifying and implementing improvements.