What are the responsibilities and job description for the Veterinary Receptionist - Experienced, Swing or Overnight shift position at Integrity Veterinary Center?
Veterinary Receptionist- Swing or overnight shifts
Integrity Veterinary Center is expanding our front desk team and is looking for an experienced Client Service Representative to join us. We are a privately owned, specialty, emergency and urgent care hospital providing advanced services in internal medicine, nutrition, oncology, outpatient imaging (ultrasound and CT), and orthopedic and soft tissue surgery.
Our team culture is built on empathy, professionalism, and collaboration. We believe clear communication, continued education, and mutual respect create the best experience for our patients, their families, and our staff. At IVC, you’ll be part of a workplace that values inclusivity, encouragement, and shared success.
What Makes This Role Stand Out
Balanced Scheduling
Choose between a 3- or 4-day workweek, with a protected lunch break built into your shift.
Competitive Pay & Benefits
$24–$26 per hour, along with a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- Monthly pet insurance reimbursement
- Uniform allowance
- 3 weeks paid vacation (accrued)
- 1 week paid sick leave (accrued)
- 1 week dedicated continuing education time
- Annual continuing education stipend
Professional & Respectful Environment
All new clients sign a conduct agreement upon their first visit. We strictly enforce a zero-tolerance policy for inappropriate or abusive behavior.
Opportunities to Learn & Grow
Our veterinarians and nursing team regularly host educational sessions, including monthly anesthesia rounds via Zoom and other clinical and professional development discussions.
Accessible Leadership
As an independently owned hospital, our leadership team works alongside staff daily and genuinely values team feedback. Many of our most meaningful improvements began as employee suggestions.
Key Responsibilities
- Provide exceptional communication with clients, referring veterinary practices, and internal team members
- Coordinate and manage appointment scheduling
- Process invoices and payments, including third-party financing options such as CareCredit, All Pet Card, Scratchpay, and VetBilling
- Support the clinical team within a specialty and outpatient urgent care setting
Qualifications We Value
- Excellent communication and problem-solving abilities
- Comfort with basic computer systems and electronic medical records
- Minimum of two years’ experience in a veterinary setting
- Ability to stay organized and efficient in a fast-moving environment
- Team-oriented mindset with a desire to grow professionally
Required Experience:
- Familiarity with veterinary terminology and common procedures
- Background in emergency or specialty veterinary medicine
- Experience using veterinary EMR systems
If you’re passionate about delivering outstanding client service and want to be part of a progressive, supportive veterinary hospital, we’d love to connect with you.
Pay: $24.00 - $26.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
Application Question(s):
- Have you worked in a veterinary clinic?
Work Location: In person
Salary : $24 - $26