Flexible Staffing Assistant (RPO Specialist)

Flexible Staffing Assistant (RPO Specialist) – Joliet, IL 

We are looking for customer-service oriented people to work in our office and support hiring events. Bilingual is a plus.

This is a variable-schedule position supporting hiring events; availability will vary week-to-week and may be less than 40 hours/week.

What you’ll do

• Manage the candidate experience (interviewing, hiring, and consideration stages)
  
• Provide excellent customer service; ensure applicants feel welcomed and informed
  
• Communicate role details, policies, expectations, and requirements
  
• Ensure hiring steps are completed per client guidelines (including ID collection and I-9 support as required)
  
• Ensure applicants understand assignment details before leaving the site
  
• Perform high-volume data entry accurately in client systems
  
• Communicate via in-person, phone, email, chat, and other channels as needed
  
• Other duties as business needs require
  
  
  

  Requirements

  
  
  
  
  
  • 2 years customer service experience (retail/recruiting/hospitality preferred)
    
  • HS diploma/GED
    
  • Strong attention to detail; comfort with online systems/scanners/webcams
    
  • Calm under pressure; strong written/verbal communication
    
  • Ability to work extended hours/weekends as needed
    
  • On-site attendance required