What are the responsibilities and job description for the Customer Service Administrative Assistant position at Integrity Staffing Services?
We are seeking one Customer Service Administrative Assistant to join our team on a 3-6 month assignment. In this role, you will be responsible for providing exceptional customer service, offering assistance to the receptionist and resolving issues to ensure a positive experience for our valued customers.
Key Responsibilities
- Entering orders and quotes into computer software
- Using phone, email, and chat to check on late purchase orders
- Answer incoming customer calls and emails in a timely and courteous manner
- Provide product information and assist customers with placing order
- Troubleshoot and resolve customer concerns and complaints
- Maintain accurate records and documentation of customer interactions
- Collaborate with cross-functional teams to ensure customer needs are met
Qualifications
Compensation and Benefits
Hours :
Salary : $20
