What are the responsibilities and job description for the Customer Experience Manager, position at Integrity Roofing and Exteriors LLC?
Customer Experience Manager-Southern Illinois
A Great Life begins with a Great Company.
Come work here and we will help you find a path to greatness! The difference here at Integrity is our people we share the same values of integrity, respect, and trust. We demonstrate our integrity by delivering on all the promises we make and keeping our word. With a huge emphasis on personal development, we like to say we build great people who do extraordinary things here. Our goal is to help you learn skills that will help serve you for the rest of your life.
What You Will Be Doing:
- Supervising installation teams on roofing projects, coordinating miscellaneous trades to be performed, overseeing the conclusion of each project and completing final inspections on all building trades.
- Act as a liaison between property owner, salesman and production manager.
- Be present at time of production to monitor the progress and quality of work being performed to homeowner’s satisfaction and per scope of work.
- You will be trained to operate a brake for metal flashings etc.
- Maintaining inventory control
- All while providing amazing customer service.
Qualifications:
Roofing or building experience not required but a plus. We are looking for people who are quick learners and who have a drive to be at the top of their game every day. We will provide you with all the training and tools you need to find success!
- You need to be a hard-working self-starter that can work independently and be success driven.
- Valid driver’s license
- Dependable transportation
- On time and ready to work every day
- Quick Learner
- Good Communication Skills
- Comfortable working at heights
- Safety Oriented
- Willing to work long hours for great pay
- Military or first responder service a plus
- Servant leader mindset
- Team player oriented
Basic math skills.
- Mobile app & basic computer skills
Willingness to undergo and pass a background check and Motor Vehicle Record (MVR) check.
Other Requirements:
- Will require some evenings in peek time
- Reliable Transportation
- Ability to carry, set-up, and climb ladder.
- Ability to safely walk the roof for performing inspections.
- Must be able to pass background check
Salary and Benefits:
· Salary: negotiable based on experience
- Opportunities for performance-based rewards, such as cash bonuses, gift cards and tickets to concerts and sporting events
· Health Insurance Benefits
·
· Dental Insurance
·
· Vision Insurance
·
· Life Insurance
·
· Prescription Insurance
· Family Wellness Benefits
·
· Paternity/Maternity Benefits
·
· Marriage Enhancement Benefits
·
· Give-Back Time
·
· Paid Holidays
·
· Paid Vacation Time
·
· Honeymoon Time
·
· Team Activities & Events
·
· Wedding Benefits
· Chaplain self-care
·
· Volunteer Time Off
· Perks & Discounts
·
· Recruiting Bonus
·
· Company Outings
·
· Employee discounts
·
· Fitness Subsidies
·
· Awards Banquet
·
· Casual Dress
·
· Free Sam's Club Membership
·
· Stocked Kitchen
·
· Baby Bucks
·
· Company Provided iPad
·
· Weekly Base Salary Plus Bonus
·
· Performance Bonuses
· Recruiting Bonuses
· Professional Development Benefits
·
· Field Training Coaches
·
· Paid Training Camps
·
· Job Training & Conferences
·
· Leadership Retreats
· Financial Wellness Benefits
·
· IRA
·
· Can match up to 3%
·
· Identity Theft Insurance
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Marion, IL 62959 (Required)
Ability to Relocate:
- Marion, IL 62959: Relocate before starting work (Preferred)
Work Location: In person
Salary : $48,000 - $60,000