What are the responsibilities and job description for the Office Manager position at Integrity IT Solutions?
Integrity IT Solutions is seeking an organized, proactive Office Manager with strong communication skills and an eye for detail. This role supports our financial processes, office operations, employees, and clients, helping keep the business running smoothly as we grow.
About Us
Integrity IT Solutions is an IT support company guided by strong values and located in Kansas City’s Union Station. We serve clients throughout the region, helping them manage their technology needs.
Our commitment to our core values, clients, and each other shapes how we work. We take our responsibilities seriously, support one another, and make room for laughter along the way.
About You
You are Humble, Hungry, and Smart. You learn quickly, take initiative, and enjoy finding better ways to get things done. You communicate clearly, follow through on commitments, and can balance competing priorities without losing sight of the details.
You are comfortable working independently and collaborating with a team. Above all, you share our core values and bring integrity, professionalism, and a commitment to service to your work.
About the Role
The Office Manager plays an essential role in keeping Integrity IT Solutions organized and efficient. This position combines bookkeeping, accounts payable and receivable, human resources support, general administration, and client services projects.
While bookkeeping is a significant part of the role, the responsibilities extend across the business. You will work closely with leadership, team members, clients, and our CPA to maintain accurate records, coordinate administrative processes, and improve workflows.
Primary Responsibilities
- Maintain accurate financial records and reconcile account balances
- Manage accounts payable, including reviewing invoices and coordinating timely payments.
- Manage accounts receivable, including tracking payments and following up on outstanding balances.
- Prepare and issue accurate client invoices
- Respond to client billing questions and help resolve discrepancies.
- Complete data entry and prepare financial and administrative reports.
- Coordinate with our CPA to support accurate, timely monthly and quarterly tax filings
- Support human resources administration and employee processes
- Serve as a cultural ambassador for Integrity IT Solutions, representing our core values and service standards both internally and externally.
- Oversee inventory and procurement, including tracking supplies and equipment, coordinating purchases, and maintaining accurate inventory records.
- Help organize internal team events, celebrations, and culture-building activities.
- Coordinate daily office operations and general administrative needs.
- Assist with client service projects and internal initiatives.
- Identify opportunities to improve processes, organization, and efficiency.
Qualifications and Experience
- Relevant experience in office administration, bookkeeping, or a similar role.
- Strong attention to detail and commitment to accuracy.
- Excellent organizational skills and the ability to manage multiple priorities
- Clear, professional written, verbal, and telephone communication.
- Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- QuickBooks experience preferred.
- Ability to work independently
- Sound judgment and discretion when handling confidential information
- A positive, professional demeanor and strong commitment to teamwork.
- Flexibility as company and client needs evolve.
- Employment is contingent upon successfully passing a criminal background check and drug test.
Benefits
- Medical, dental, and vision benefits
- Paid time off.
- 401(k)/Roth retirement plan options
- Covered parking at Union Station.
- A supportive team environment where your contributions matter.