What are the responsibilities and job description for the Administrative Assistant-Client Services position at Integrity IT Solutions?
Salary: Integrity IT Solutions is searching for a Client Service Administrative Assistantto join our team.About UsIntegrity IT Solutions is avalues-based IT Support company. Located in Union Station Kansas City, we support small-medium size companies throughout the region for all their technology needs.A deep commitment to our core values, our clients, and each other is what sets Integrity IT Solutions apart from most organizations. Our values set a high bar that brings unity through commitment. We're easy-going. We take our responsibility seriously and work hard, but we laugh, joke, and enjoy being together.About YouYou are Humble. You are Hungry. You are Smart.You are selfless and love to help others. You learn quickly, enjoy tackling new challenges, and love a fast-paced environment. You can effectively multitask, youre personable, you have empathy for our clients pain points, youre a great communicator, new challenges dont scare you, you are a self-starter, and you are always looking for new ways to improve workflow. Most importantly, you share our core values:Uncompromising IntegritySelf-less ServiceAnd a Desire to Help OthersAbout The RoleAre you highly organized, detail-oriented, and passionate about delivering exceptional client experiences? Join our team as a Client Services Administrative Assistant! In this role, youll be the backbone of our Client Services Teammanaging administrative tasks, coordinating client communications, and supporting marketing initiatives that strengthen relationships and drive engagement.This is a great opportunity for someone who thrives in a fast-paced environment, loves multitasking, and enjoys being part of a collaborative team that values client success.What Youll DoAdministrative SupportCoordinate and schedule client meetings, QBRs, and follow-up calls.Prepare agendas, meeting notes, and client-facing reports.Maintain accurate client records in CRM and internal systems.Assist with billing inquiries and documentation.Track, initiate, and follow up on client agreement renewals to ensure timely completion.Marketing & Client EngagementSupport marketing campaigns, including newsletters, email communications and social media updates.Assist in creating client newsletters, case studies, and promotional materials.Help organize client appreciation events and webinars.Track engagement metrics and compile reports for the Client Services Team.Operational CoordinationMonitor timelines and ensure deliverables are met.Assist with onboarding new clients, including welcome materials and account setup.Maintain compliance with company policies and data protection standards.Core CompetenciesClient-focused mindset with a proactive approach.Ability to work collaboratively with internal teams.Detail-oriented and process-driven with strong time management skills.Strong organization and multitasking abilities.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite.Familiarity with marketing tools (e.g., Mailchimp, Canva) is a plus.Qualifications2 years in administrative support, client services, or marketing coordination.Why Youll Love Working HereCollaborative, team-oriented culture.Opportunities to learn and grow in client services and marketing.Be part of a company with unshakeable core values and client success.Supportive leadership that values your contributions.Exposure to both administrative and marketing projects for skill-building.A dynamic environment where no two days are the same.