What are the responsibilities and job description for the Insurance Producer / Customer Service Representative position at INTEGRITY INSURANCE AGENCY LLC?
About the Role:
Our company is seeking a Customer Service and Sales Representative for our Independent Insurance Agency. We are looking for a self-starter with excellent organizational and communication skills. We are an organization that rewards loyalty, dedication, consistency and commitment.
Our company is seeking a Customer Service and Sales Representative for our Independent Insurance Agency. We are looking for a self-starter with excellent organizational and communication skills. We are an organization that rewards loyalty, dedication, consistency and commitment.
This position pays a Base Salary plus Commissions, a Health Care stipend and an available retirement plan. Warm leads provided. $17/hr to $21/hr base salary depending on experience. Base salary can be negotiated higher with a book of business. There is also an available $1,000 signing bonus. A tenacious, hardworking individual can earn upwards of $40,000 to $60,000 the first year.
Responsibilities:
- Prospect, develop, and maintain client relationships to generate new insurance business
- Assess client needs and recommend appropriate insurance products and coverage options
- Process policy applications, renewals, endorsements, and cancellations accurately and efficiently
- Respond to inbound customer inquiries via phone, email, and in-person with professionalism
- Support clients through the claims process and serve as a liaison with insurance carriers
- Maintain accurate client records and documentation within agency management systems
- Meet or exceed individual sales goals and contribute to overall agency growth
Requirements:
- Active Michigan Property & Casualty License (Life & Health Insurance Producer License helpful)
- Prior experience in insurance sales and customer service required
- Strong communication and interpersonal skills with a customer-first mindset
- Proficiency with computer systems and insurance agency management software
- Self-motivated with a proven ability to meet sales targets and deadlines
- High school diploma or equivalent required; college degree a plus
About Us:
Integrity Insurance Agency LLC is a trusted independent insurance agency proudly serving clients in Southfield, MI and the surrounding communities. We've built our reputation on honest advice, personalized service, and a genuine commitment to protecting our clients' futures. Our team enjoys a supportive, collaborative work environment where professional growth and integrity are at the heart of everything we do.
Salary : $40,000 - $60,000