What are the responsibilities and job description for the Secretary position at Integrity Flooring?
Here at Integrity Flooring, Integrity is more than just a word, it's a way of doing business!
We are seeking a highly organized, detail-oriented secretary to join our team. The secretary in position will be responsible for efficiently processing orders and scheduling estimates for our valued customers. The ideal candidate will possess excellent communication skills, multitasking abilities, and exhibit a proactive approach to problem solving.
Responsibilities:
-Greet and maintain a positive, friendly demeanor, fostering strong customer relations. Assists customers in person, over the phone, or via email providing information about products, services, and pricing. Address inquiries and concerns promptly and professionally.
-Process orders promptly and accurately, ensuring all necessary information is obtained and recorded correctly. Aid in managing inventory levels, ensuring stock availability, and initiating reordering as needed. Administrative support such as filing, data entry, and coordinating with all departments to support overall store operations
- Schedule estimates and appointments for flooring installation projects, coordinating with the customers and installation team. Monitor progress of estimates- following up as needed. Coordinate with sales team and installation crew to ensure seamless execution of estimates and appointments
Requirements:
- Previous experience as a secretary or in a similar administrative role is preferred
- Proficiency in using phone systems and other office equipment
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Professional phone etiquette and interpersonal skills
- Proficient in using QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or equivalent
Must have reliable transportation for consideration of position.
Schedule details: Monday - Friday, Full- Time, 8AM- 5PM
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person