What are the responsibilities and job description for the Collection Specialist/Accounting position at Integrity Fiber?
Looking for a career change? We are willing to train!
At Integrity Fiber our core values are:
- Safety
- Respect Everyone
- Embrace Diversity
- Innovation
- Integrity
- Accountability
AS AN INDUSTRY LEADER INTEGRITY FIBER OFFERS:
- Year-round employment for job stability.
- Competitive pay and great affordable benefits (including life, medical, dental, vision, 401(k) with company match, and more!).
- 10 Paid holidays, vacation, sick, and personal time after 90 days.
- Opportunities for growth, training, and career advancement.
- A respectful, empowering, team-oriented, and employee-friendly environment.
Integrity Fiber truly values our employees as our greatest asset, and we strive to support both you and your family at work and in life.
We currently have an exciting opportunity available for a Collection Specialist at our Akron, OH facility! The Collections Specialist is responsible for the business-to-business billing-related tasks. Receive and make inbound and outbound calls to collect outstanding receivables. Customer Service by answering general inquiries, invoice questions and addressing customer concerns. Create a positive, respectful, friendly environment among peers, superiors and customers.
Integrity Fiber's mission is to be trustworthy, passionate, dependable and a sustainable partner to our communities, team members, and customers.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
- Review open accounts for aged receivables and collect payments in accordance with payment terms.
- Monitor accounts for changes that would impact payments, including contacts information and payment agreements.
- Researching payment discrepancies and making the necessary adjustments.
- Responsible for sending customers their monthly Accounts Receivable Statement.
- Making outbound collections communications in a professional manner while maintaining and improving customer relations.
- Provide timely follow-up on payment agreements.
- Communicating internal issues related to delinquent accounts to the appropriate departments to drive process improvements.
- Assist in the preparation, review, and distribution of timely receivables and collections reports.
- Regular and predictable attendance.
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:
- Comply with all company policies and procedures and all applicable laws and regulations.
- Additional duties as assigned.
REQUIRED EDUCATION / EXPERIENCE:
- High School Diploma or equivalent
Preferred Education/Experience:
- 2 years collection experience
Required Skills (Technical, Clerical, Language, Etc.)
- Proficient skills in Microsoft Office
- Excellent verbal and written communication skills
- Organized and detail oriented
Preferred Skills (Technical, Clerical, Language, Etc.)
- Microsoft Excel Pivot Table VLOOKUP experience
Physical Demands
Ability to work in a fast-paced environment with deadlines. Ability to sit, stand, grasp, reach, push, pull, twist, bend, use of keyboard & ten key. Ability to sit at computer/desk workstation for extended periods of time. Able to walk through recycling plant.
Work Environment
Must have capability and motivation to be meticulous, a self-starter, able to make decisions, determine if process improvements are needed and work independently and in team environments.
- The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
- Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $42,000 - $52,000