Chief Operations Officer

About Integrity Bank & Trust

Integrity Bank & Trust is an employee-owned community bank, dedicated to the Colorado Springs area. Integrity Bank & Trust's goal is to provide a bank you're proud to call your own, with a focus on sound lending standards, competitive deposit rates, advanced digital offerings, and the highest ethical standard of bank service. One of the greatest benefits of being a true local bank is that we really get to know our customers. At Integrity, we get excited about building relationships - after all, that's what really matters.

Position Overview

Reporting to the Chief Executive Officer (CEO), the Chief Operations Officer (COO) is responsible for implementing company strategies into daily operations to meet the strategic objectives of Integrity Bank & Trust (IBT). This position will have direct oversight of retail & business banking, compliance, and bank operations, and will work to translate strategy into actionable steps within each of those business areas. 

Role & Responsibilities

• Working with the CEO and the Executive Leadership Team, establishes, implements, and communicates the strategic direction of the bank operations division.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Provide strategic recommendations and guidance on product offerings. Specifically, this position is involved in shaping company strategy as it relates to AI and Digital Assets/Stablecoin/Web3.0.
• Collaborates with other divisions and departments to carry out IBT’s goals and objectives.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Works with the VP of Retail and Business Banking to establish and achieve deposit gathering goals for retail staff and branches.
• Ensures that departmental decisions and project plans align with the IBT’s business plan and vision.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Establishes and administers the budget for departments the COO oversees.
• Presents periodic performance reports and metrics to the CEO, Executive Leadership Team, and the Board of Directors.
• Maintain knowledge of emerging technologies and trends in banking operations management.
• Identifies training needs within assigned oversight and ensures proper training is developed and provided.
• Embody a culture-first mentality by supporting IBT’s Code of Culture through demonstrating company Core Values, considering how decisions made will affect company culture, and work to ensure teams are operating in alignment with the Code of Culture.
• Responsible for the coaching and development of direct reports and their teams, including holding team members accountable for their areas of oversight to ensure minimal loss to IBT and its customers.
• Ensure banking compliance and regulatory requirements are adhered to at all times.
• Performs other duties as assigned. 

Qualifications

• Bachelor’s degree in finance, business administration, related field, or equivalent
• Minimum of 10 years of direct experience in leading and growing teams to accomplish company objectives.
• Ability to motivate, organize, and respond to employees of many different areas of expertise
• Excellent business and budget-planning skills
• Strong organizational and time-management skills
• Ability to manage change and serve as an effective change agent
• Excellent verbal and written communication skills
• Excellent interpersonal and relationship-building skills
• Ability to work as an independent contributor and as part of a team
• Excellent analytical and planning skills

Base Salary is $110,000 - 160,000 / year bonus opportunity