What are the responsibilities and job description for the Office Assistant position at Integrit Cleaning & Organizing Service?
Overview
We are seeking a reliable, organized, and proactive Office Assistant to join our team. In this role, you will support daily administrative and operational activities, ensuring our office runs smoothly and efficiently. The ideal candidate possesses excellent communication skills, strong proficiency in Microsoft Office, a commitment to punctuality, and exceptional customer service. Additionally, you will assist with basic sales and marketing initiatives to help grow our brand presence and client engagement.
Key Responsibilities
Administrative & Clerical Support
- Organize, maintain, and manage digital and physical filing systems for easy accessibility and confidentiality.
- Prepare, proofread, and edit correspondence, reports, documents, and emails with high attention to proper grammar, punctuation, and formatting.
- Monitor office supplies and inventory, placing reorders as necessary.
- Perform data entry and administrative tasks in a timely and accurate manner.
Customer Service & Reception
- Serve as the primary point of contact for incoming telephone calls: answer inquiries, direct calls to appropriate staff, and record detailed messages.
- Greet visitors, clients, and vendors warmly and professionally upon arrival.
- Address customer inquiries with professionalism, empathy, and a strong problem-solving attitude.
Sales & Marketing Assistance
- Assist the team with light sales activities, such as making follow-up outreach calls, logging leads, or coordinating sales materials.
- Support promotional campaigns by drafting social media content, newsletter copy, or basic marketing collateral.
- Gather feedback from prospective or existing clients to support client retention and outreach efforts.
Qualifications & Skills
- Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Communication & Literacy: Excellent written and verbal communication skills, with strong command of English grammar, spelling, and tone.
- Customer Service: Proven background in delivering high-quality client/customer support with a polite, professional telephone manner.
- Organization & Filing: High organizational competence with experience managing physical records and cloud/digital filing structures.
- Punctuality & Reliability: Consistently reliable, punctual, and disciplined with time management and meeting deadlines.
- Sales & Marketing Aptitude: Familiarity or willingness to learn basic sales follow-up techniques, social media management, or marketing strategies.
Preferred Qualifications
- High school diploma or GED required; Associate degree or administrative certification is a plus.
- 1–2 years of administrative, office support, or customer service experience preferred.
- Prior experience with basic CRM software or social media management tools is a plus.
Pay: $13.73 - $15.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Work Location: In person
Salary : $14 - $15