End User Support Specialist

Company Description

Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) which was established to provide high quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions which respond to the evolving challenges that today's organizations face using our own unique combination of industry best practices, and evolving techniques and technologies. We started Integres with the intent of building "a company with a soul". As such, we take a servant-leadership approach as the long-term strategy for our success. We are cultivating a corporate family culture which demands excellence and accountability while putting a premium on work/life balance. We empower and support our employees to contribute to achieving our corporate goals by interacting with our customers as true partners, rather than treating their engagement as just another job. We seek to be good corporate citizens and encourage and promote employee participation in community and volunteer work.

Job Description

Integres, LLC.) is looking for an End User Support Specialist - IAM.

Duties and Responsibilities:

• Process security forms for DoIT applications and review daily reports within State operating mandates. This includes:
• Onboarding & Offboarding requests for ADPICS, FMIS & RSTARS
• Maintaining Mainframe Security
• Global Security Table
• ADPICS Security Table
• FMIS Security Screens

• RSTARS Security Table

• Reviewing daily access & activity reports for issues

• Generate, review, and analyze reports regarding access rights to IT systems on established schedules, and follow documented procedures to identify and resolve potential access related security issues
• Onboarding & Offboarding of BAS Application Accounts
• Initiate, escalate, and track efforts to resolve IAM related technical issues following established incident and problem management procedures
• Identify and document IT systems and data owners, and recommend new or modified procedures for incorporating the management of access to those systems into IAM unit area of responsibility
• Assist in preparing and presenting training on IAM topics or procedures for customers, IAM team members, and other audiences, and attend required IAM training sessions
• Other duties as assigned

Qualifications

This position requires a Bachelor's degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline; or three (3) years of equivalent experience in a related field.

Additional Information

Integres offers competitive salaries bolstered by a comprehensive benefits package, which provides safety and security for our employees and their families. Our generous benefits package includes

• Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life and AD&D insurance
• 401(k) Savings Plan
• Accrued Paid Time Off (PTO)
• Employee Recognition and Rewards
• Employee Referral Bonuses

Integres is an equal opportunity affirmative-action employer. We encourage Minority/Female/Protected Veteran/Disabled applicants to apply. Integres, LLC proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime, or Campaign Badge Veteran, Armed Forces services Medal, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.