What are the responsibilities and job description for the Service Technician position at Integrated Talent Strategies (ITS)?
Integrated Talent Strategies (ITS) is seeking a Service Technician Automation to work in the Toledo, OH area.
Job Summary
Responsible for field service, start-up, customer training, preventative maintenance audits, warranty callbacks, and installations for new and existing KES equipment. This position requires local and domestic travel.
Essential Duties And Responsibilities
To perform this job successfully, an individual must satisfactorily perform each duty. The following represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made for individuals with disabilities.
Education and Experience
ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.
Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for 40 years.
Job Summary
Responsible for field service, start-up, customer training, preventative maintenance audits, warranty callbacks, and installations for new and existing KES equipment. This position requires local and domestic travel.
Essential Duties And Responsibilities
- Provide routine and special application service support to customers.
- Update electrical prints and programs after field assignments.
- Complete service/start-up and expense reports in the field and obtain customer signatures daily.
- Submit all expenses, service/start-up reports, and parts usage information for billing after field assignments.
- Fill out update sheets and material requisition/return forms when handling stock room parts.
- Test and troubleshoot new equipment in-house.
- Engage in electrical design for retrofit projects, if capable.
- Provide engineering and R&D support, if capable, including AutoCAD drawings, legend tags, and wire tags.
- Contact customers for equipment follow-up, audit program setup, and service-related inquiries.
- Train new service technicians in-house or in the field.
- Prepare technical write-ups for machine function and troubleshooting.
- Strong knowledge of electrical and mechanical industrial components and controls.
- Ability to follow electrical hard wiring and troubleshoot ladder relay logic prints.
- Capability to edit and troubleshoot Programmable Logic Control programs using laptop computers and software.
- Understanding of electrical and mechanical robotic applications.
- Proficiency in following mechanical assembly and detail drawings.
- Mechanical experience with power transmission, gear reducers, bearings, pneumatics, and hydraulics.
- Computer skills in AutoCAD, Windows, Microsoft Word, and Excel.
- Excellent verbal and written communication skills.
- Willingness to work at heights up to 20 feet and under machinery.
- Capability for heavy lifting.
- Willingness to use various modes of transportation and meet insurance requirements for company vehicles.
- Provision of basic hand tools.
To perform this job successfully, an individual must satisfactorily perform each duty. The following represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made for individuals with disabilities.
Education and Experience
- High school diploma or GED.
- Associates degree in Electronic, Electrical Engineering, or Electro-mechanical Technology preferred.
- Two to three years of packaging maintenance experience.
- PLC and Robotic experience preferred.
ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.
Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for 40 years.