Business Administrator

Summary

This position is responsible for specific day-to-day business activities of the region service center. The role involves direct responsibility for invoicing activities, client follow-up actions, preparation of forecasting and other accounting reports, and other activities as required by the Service Center Manager.

Essential Duties And Responsibilities

Include the following, with other duties potentially assigned:

• Manage specific day-to-day business, project management, and accounting activities of the region Service Center.
• Ensure customer order entry information is correct, assign project cost estimates, and process Order Acknowledgement letters.
• Coordinate specific contract requirement needs as required.
• Review client and project data records for completeness, accuracy, and timeliness.
• Summarize cost data in preparation for client billing and issue client billing for the service center/region.
• Maintain contact with customers and outside vendors to assist in resolving local collection and payables issues.
• Review project status weekly.
• Analyze financial and other business data to develop recommendations for management.
• Consult with operational management to identify and provide business data needed to meet operational objectives, improve business procedures, resolve problems, and enhance reporting.
• Identify and implement cost-saving initiatives.
• Oversee all aspects associated with projects, such as opening project databases, issuing purchase orders, entering project-related expenses into the system, and ensuring project reports are completed in a timely manner and sent to clients upon project completion.
• May include intermediate-level Network Administrator responsibilities, such as user setups, backup restorations, upgrades, and troubleshooting computer hardware/software problems.
  
  

Skills/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Minimum of three years' experience in service center administration, invoicing, and/or bookkeeping.
• Proficiency with Oracle, MS Word, Excel, PowerPoint, Access, and Outlook.
• Thorough understanding of accounting practices.
• Experience working in a service center environment, including computer and telephone use.
• Strong communication skills, both verbal and written, with clients and employees.