System Analyst

Job title: - Application Production Support (Local W2 only)

Location: - Tampa, FL (Onsite)

Duration: - 06 Months (contract to hire)

Position Concept

• A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support.
• Collaborates on all phases of the software development life cycle (SDLC) with a focus on the application design, development, and implementation phases.
• Utilizes appropriate development tools and technologies in keeping with the IT architecture.

Focus Areas

• AWS
• AWS Connect
• Python language coding
• AWS CDK development
• Azure Devops
• Git, GitHub
• CI/CD pipeline
• Agentic AI
• React

Advancement In Progression:

• Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments.
• Advancement is not automatic, i.e. based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

Working Conditions:

• Most work performed in an office environment, but occasional travel to operating locations is required.
• The Systems Analyst develops software of moderate complexity based on specifications provided.
• Provides primary and/or secondary support for one or more applications.
• Participates on Application Development and Support team.
• May serve as Technical Lead on small projects.
• Works under moderate supervision and may oversee contract resources and/or junior staff.

Primary Duties and Responsibilities: -

• Develops software of moderate complexity based on specifications provided.
• Implements software packages for which moderate configuration and integration is required; interaction with vendor resources remotely or onsite may be required.
• Integrates applications with moderately complex interfaces based on specifications provided.
• Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission critical.
• Supports the request and analysis phases of SDLC by producing required documentation and estimates with review by more senior staff.
• Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables with review by more senior staff.
• Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
• May function as Technical Lead on small projects.
• Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
• Acquires and maintains appropriate technical skills.

Supervision Indirect Supervision:

• Provides no direct supervision but may be assigned a leadership role that could include overseeing contract resources and/or junior staff.

Qualifications:

Education Required:

• Bachelor’s degree in information/computer science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.
• In lieu of Bachelor’s degree, additional years related experience may be considered.

Licenses/Certifications

• Preferred: At least one professional certification in specific job-related disciplines.

Related Experience

Required:

• Two years of experience in systems analysis, design, and development.
• In lieu of Bachelor’s degree, a minimum high school diploma and 4 additional years related experience may be considered.

Preferred:

• Four years of experience in systems analysis, design, and development.

Knowledge/Skills/Abilities (KSA)

• Required:
• Working knowledge of business software applications and hardware technologies.
• Stays current with IT industry trends and emerging technologies.
• Good verbal, written, analytical, and interpersonal skills.
• Effectively presents information to their team and department as needed.
• Understands project plans and is able to clearly articulate their role, project goals, and timelines.
• Develops project plans for small projects.
• Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.
• Authors technical design specifications for small projects.
• Proficient with the Microsoft Office suite.