Partner Experience Associate

Job Title: Partner Experience Associate

Reports to: Director, Technology and Partner Experience

Location/Type: **NOT A REMOTE POSITION** Full-time in Goleta, California. (8am-5pm)

Integrated Procurement Technologies: Integrated Procurement Technologies (IPT) is a leading military distributor and worldwide supplier of OEM parts and equipment. IPT has been providing domestic and international end users with the highest caliber of products and service for 40 years and specializes in creating strategic solutions for spares and repair requirements. For the last four decades, IPT has garnered a wealth of experience working among all branches of the military, supporting fleets on behalf of over fifty OEM and Manufacturing partners. Beyond supporting the aftermarket and logistic needs of foreign end users, IPT actively pursues and maintains fleetwide upgrades, capability development and strategic inventory programs.

Established in 1982, IPT is headquartered in Goleta, California with an additional national office in Dayton, Ohio. To complement these two primary offices, IPT has numerous employees, sales representatives, and consultants strategically located around the world. Each sales team is staffed with experienced procurement managers committed to providing unsurpassed customer service.

Works Closely with: Partner Experience Data Specialist, Director of IT/Partner Experience and PXT off-site consultants, Senior Leadership, and Project Managers.

Job Summary: The Associate works closely with the Partner Experience team, Account Managers, Marketing, and the Leadership team to drive revenue growth and ensure Partner success. The main focus of the Partner Experience Associate is to manage various initiatives focused on our Partners. This position will be responsible for gathering, maintaining, reporting and/or presenting OEM partner information/data with new and existing technology. We are looking for a person with great communication skills and high technical acumen.

Essential Job Functions:

• Participate on the Partner Experience (PXT) Team: This team services the OEM. We are involved in New Business Development, agreement renewal and creation, onboarding, gathering OEM intel, communicating with BD, all tracking/reporting, PMRs and events, creation of OEM partner-focused product features and solutions, the IPTSB website, surveys/NDA’s, use business intelligence for the OEM via presentations, stories and one pagers, support of the Top tier OEMs and any PM who would like assistance with an OEM. The associate participates in discussion, brainstorming and manages any projects assigned to them.
• Participate on the Business Intelligence Team. Create cards with existing datasets, or static uploads, to help a PM create a business case or to support an initiative.
• Point of Contact / Subject Matter Expert for HubSpot. The associate will be responsible for onboarding new hires, providing training for any employee on how to properly use, data gathering and input, reporting and pipeline management.
• Events/Meetings. Assist in coordination of presentations, OEM visits preparation, assists in the creation of presentations, proofread and enhance the appearance of final presentations and data. Presenting and pitching at events, shows, and visits.
• Manage Departmental Inbox. Manage, respond and delegate experience@iptsb.com inquiries and support requests, working closely with the PXT team to ensure timely resolution. On-going management, gathering of information, organization OEM’s agreement data, surveys and documents

Surveys and NDAs. Completion and management of PXT documents.

• Agreements. Working closely with others, create a database of acceptable agreement terms. Agreement review and approval.
• Additional Software Assistance. With assistance, pilot new software capabilities.

Educational and Experience Requirements:

• 3 years experience in marketing operations, marketing product management, business analytics, customer service, or sales desired.
• Degree in Marketing, Economics, Business or related field
• Excellent communication skills (written and verbal)
• Strong interpersonal, analytical and problem-solving skills
• Detail oriented with a structured approach to planning, organization, and time management.
• Innovative, goal-oriented mindset
• Teachability
• High technical acumen
• Ability to take initiative and be self-motivated
• An adaptable and flexible attitude
• Ability to collaborate within a team

Benefits:

• Competitive pay
• Quarterly bonuses
• Medical and Dental Insurance
• 401K match
• Paid Vacation and Holidays
• Employee Stock Ownership Plan
• Wellness/fitness benefits

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Goleta, CA 93117: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Sales administration: 1 year (Preferred)

Work Location: In person

Salary : $25 - $30