What are the responsibilities and job description for the Sales Support Specialist - Power Systems position at Integrated Power Services?
IPS is seeking dedicated Office and Administrative staff to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the scenes. Your professional growth and development are our priority, so your opportunities here are unlimited. We care for our team members, offering a comprehensive benefits package, work-life balance, and job stability. If you thrive in a fast-paced environment where you will be recognized and appreciated, you would be a great fit at IPS.
Role Overview:
We are seeking a highly organized and proactive Sales Support Specialist to support the Power Systems sales organization at Integrated Power Services. This role plays a critical part in enabling our sales representatives to focus on revenue generation and customer relationships by managing transactional and administrative components of the sales cycle.
The Sales Support Specialist will assist with quote preparation, bid documentation, order processing, CRM management, and coordination with internal operational teams. This position serves as a key operational partner to the sales team, ensuring opportunities progress efficiently from initial inquiry through final order execution.
This role is designed as an entry-level commercial position within the sales organization, offering exposure to the full sales lifecycle and providing a development pathway for future growth into Inside Sales or Outside Sales roles.
Responsibilities & Expectations:
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
Role Overview:
We are seeking a highly organized and proactive Sales Support Specialist to support the Power Systems sales organization at Integrated Power Services. This role plays a critical part in enabling our sales representatives to focus on revenue generation and customer relationships by managing transactional and administrative components of the sales cycle.
The Sales Support Specialist will assist with quote preparation, bid documentation, order processing, CRM management, and coordination with internal operational teams. This position serves as a key operational partner to the sales team, ensuring opportunities progress efficiently from initial inquiry through final order execution.
This role is designed as an entry-level commercial position within the sales organization, offering exposure to the full sales lifecycle and providing a development pathway for future growth into Inside Sales or Outside Sales roles.
Responsibilities & Expectations:
- Assist sales representatives with quote preparation, bid packages, and proposal documentation.
- Support RFQ/RFP responses and bid coordination for Power Systems opportunities.
- Prepare and organize commercial and technical documentation required for customer submissions.
- Process orders and coordinate internal handoffs once sales are finalized.
- Maintain accurate CRM records including opportunities, customer interactions, and sales activity tracking.
- Assist sellers with pipeline updates, opportunity tracking, and sales reporting.
- Ensure customer data and opportunity information are consistently updated to maintain pipeline visibility.
- Coordinate with operations, engineering, finance, and service teams to ensure proposals and orders move efficiently through the organization.
- Facilitate internal communication between sales and operational teams to support timely project execution.
- Respond to customer inquiries, documentation requests, and order status updates.
- Serve as a point of contact for customer follow-up and issue resolution, escalating when necessary.
- Assist sellers with preparing materials for customer meetings, proposals, and presentations.
- Support preparation of sales analytics and performance reporting.
- Help streamline administrative processes that allow sellers to focus on revenue-generating activities.
- 1–3 years of experience in sales support, administrative support, or customer operations.
- Strong proficiency in Microsoft Office Suite including Excel, PowerPoint, and Word.
- Experience working with CRM platforms such as Salesforce, HubSpot, or similar systems.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Experience supporting a B2B sales organization.
- Experience working in industrial, technical services, electrical equipment, or energy-related industries.
- Exposure to sales processes involving quoting, bidding, or project-based transactions.
- Interest in pursuing a long-term career in sales or commercial operations.
- CRM systems such as Salesforce, HubSpot, or similar platforms.
- Microsoft Excel for data tracking, reporting, and basic analysis.
- Sales reporting and pipeline tracking tools.
- Familiarity with quoting or bid preparation tools is preferred.
- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
- Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
- Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more!
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.