What are the responsibilities and job description for the Inside Sales Representative position at Integrated Power Services?
Why IPS?
If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!
Benefits
As an Inside Sales Representative at IPS, within the Distribution Team you will drive sales growth and enhance customer service for the region. Deliver exceptional customer service to ensure timely and cost-effective completion of all Distribution-related functions, collaborating with the IPS outside sales organization and OEM partners.
At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!
Benefits
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Extensive Training & Career Development Programs
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more!
As an Inside Sales Representative at IPS, within the Distribution Team you will drive sales growth and enhance customer service for the region. Deliver exceptional customer service to ensure timely and cost-effective completion of all Distribution-related functions, collaborating with the IPS outside sales organization and OEM partners.
- Process customer inquiries, provide quotations, and enter and manage orders efficiently.
- Select and procure motors from suppliers, ensuring quality and cost-effectiveness.
- Investigate and resolve customer issues promptly and professionally.
- Manage supplier relationships to ensure optimal performance and service delivery.
- Serve as a technical resource to address and resolve inquiries and problems, leveraging support from engineering and OEM partners as needed.
- Maintain clear and professional client and sales correspondence.
- Handle shipment processing, including preparing, packaging, and shipping outgoing orders using the most cost-effective and efficient methods.
- Manage inbound logistics by receiving, inspecting, and verifying incoming shipments against purchase orders.
- Oversee inventory management, including maintaining accurate records, assigning storage locations, and managing stock levels.
- Document shipping and receiving activities, generate reports, and maintain organized records for accountability and compliance.
- Process orders and credits accurately and efficiently.
- Assist with inventory management to ensure optimal stock levels and minimize discrepancies.
- Interpret and ensure compliance with company operating policies and procedures.
- Utilize Continuous Improvement Process Solution tools and processes to enhance operational efficiency.
- Establish and maintain strong relationships with external suppliers to ensure reliable service and product quality.
- Maintain detailed and accurate notes in order files for reference and follow-up.
- High school diploma required
- Sharp analytical thinking and reasoning abilities
- Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
- Ability to analyze and interpret data and take appropriate action
- Excellent time management
- Ability to communicate technical data in a clear and concise manner
- Must exhibit excellent written and verbal skills
- Technical background with electrical and/or mechanical products is a plus
- 3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred
- Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers
- Critical attention to detail
- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
- Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
- Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.